[Resolved] Yatra.com — Money Debited from my account | |
I have booked a flight on 13th Jan 2015 from Delhi to Dehradun for 22nd Jan 2015 through my Yatra App. That time I get a confirmation flash message that your flight has been booked but yatra.com is waiting for confirmation from jet airways, while later yatra.com confirmed that the booking is not done. I have checked my bank account and seen that the amount of 7392 Rs. was debited to the account of yatra.com Gurgaon. I have send a mail to yatra.com regarding this, as per them the case is with their risk assessment team. it is more than one month now, I did not get any positive reply from them. Please help. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Dear Suraj,
Regret the inconvenience caused. Refund of INR 7, 392.00 has already been processed on 24 Feb and it will take 5-7 working days to be credited into your account. Same has been forwarded on your registered e-mail address with us. Hope your query has been resolved.
Thanks,
Yatra Care
Regret the inconvenience caused. Refund of INR 7, 392.00 has already been processed on 24 Feb and it will take 5-7 working days to be credited into your account. Same has been forwarded on your registered e-mail address with us. Hope your query has been resolved.
Thanks,
Yatra Care
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+91 95 5580 0800 [Customer Support]
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Apologies for the trouble. Please share your contact details and reference ID. We’d get back to you shortly.
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Yatra Care