Yatra.com — Pending Refund

Address:

New Delhi, Delhi

I booked an international package to Europe with Mr Deepak Anand on 16 february 2015 by paying booking amount of Rs 10000. i was being assured by him that if i plan to cancel my booking well in advance I will be given full refund of money. on 19 feb i sent him a mail to cancel my booking and it was being acknowledged saying that it will be processed in 5-7 days. its over a month now and I am still fighting for refund. Everytime I call them they just have a standard line that it will be processed soon. Ms Ishani Singh from their finance team also called and ensured to give me transaction id of refund but I think their staff is well trained to fool people like us. I would never recommend anyone to trust Yatra and their fake promises. I am still fighting for my refund and I have lost all of my hopes of receiving my money from this money maker travel portal. Never ever trust these people. Sonal Arora [protected]@gmail.com