Yatra.com — Poor service and poor policy to loot customers | |||||
Never ever use yatra.com for any kind of bookings in your life. This complaint is in benefit to all who have used or wish to yatra.com. During this season all the competing online third party online services for booking flight tickets and hotels are experiencing peak loads. Yatra.com one of the biggest cheat in this market is refreshing their website every five minutes to fluctuate the rates with new fight options and high rates every 5 minutes. This do not leave customers to even complete the booking at the same price they saw. Addtionally so many pop-ups on teh website makes it difficult to be on a single page to complete the booking Due to this, while i was trying to book tickets errorneously my tickets got booked from different destination. I immediately called customer care and the lady told me i will 9762 as my refund after all cancellations.. Now when i cancelled the ticket the refund is 8470. I cant understand why is this so. My yatra booking reference is : 021115f47538 I know nothing will happen even now also after seeing so many complaints here on consumer forum. Yatra literally is a company with zero customer satisfaction and 100% money minded policies. Lets the yatra rest in peace. Was this information helpful? | |||||
 3 Comments | |||||
Comments
I hope i get the money back i.e. Rs.8470 back in my bank account. I am scared to get this amount back as i have filed complaint against them now.
Reply
Dear Ansh,
Greetings from yatra.com!
Regret the inconvenience caused. Would like to inform that refund of remaining amount has been initiated on 04 Nov and it will be credited into your account within 3-5 working days. Request your patience in this interim.
For any assistance you can call us on[protected] /[protected].
Best Regards,
Yatra Care
Greetings from yatra.com!
Regret the inconvenience caused. Would like to inform that refund of remaining amount has been initiated on 04 Nov and it will be credited into your account within 3-5 working days. Request your patience in this interim.
For any assistance you can call us on[protected] /[protected].
Best Regards,
Yatra Care
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