[Resolved] Yatra.com — Provide compensation for using of my money | |||
I booked my tour of Thailand with Yatra.com in Andheri Branch –Mumbai and I got payment slip from Yatra.com that the package was booked for us and I paid Rs.20, 000/-for booking amount on 16th August-14 .I receive a call from your branch on 05th Sep that the booking has now been cancelled from 17th Sep-14 to 21 Sep-14. I have a planned vacation with my wife, going on our honeymoon and they bluntly refuse me the trip and say that we will have to cancel.I was asking about my booking amount they told me it will takes 8 to 10 days . After lot of struggle I got my amount on 9th Sep.14 This is absolutely ridiculous I am absolutely unhappy with the service they have rendered, I am sorry for no service that they have rendered and robbed me of my money. I want to be compensation for the grievance, because they use my money for 25 days. I Also paid expensive package to other travel agent for immediate booking in that period due to yatra.com wrong arrangement. I require compensation for using of my money by yatra.com Name – Girish patil Ph no: [protected] Mail id- giri.[protected]@yahoo.co.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 17 Comments | |||
Comments
Dear Mr. Patil,
Our Customer Care Team have tried contacting you in regards to your query but your phone is not reachable, however, to enable us to assist, we request you to provide us with your alternate contact details or a suitable time to call and assist you with your concern.
Best Regards,
Yatra Care
Our Customer Care Team have tried contacting you in regards to your query but your phone is not reachable, however, to enable us to assist, we request you to provide us with your alternate contact details or a suitable time to call and assist you with your concern.
Best Regards,
Yatra Care
my phone is always reachable u can contact me any time on my regular contact no.[protected]
still pending
REMINDER
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Reminder 4
Dear Girish,
We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation. Please be informed that the refund was processed within 7 working days of the cancellation of the tour. We hope this helps resolve your concern. Please treat this as an isolated case and we look forward to keep assisting you with your future travel needs.
Best Regards
Yatra Care
We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation. Please be informed that the refund was processed within 7 working days of the cancellation of the tour. We hope this helps resolve your concern. Please treat this as an isolated case and we look forward to keep assisting you with your future travel needs.
Best Regards
Yatra Care
but i require monetory loss which is raised from your side, ????? i require compensation for using of my money, otherwise i will file complaint to consumer court with all proof.
Not replyyyy ?????
??????
reminder
Dear Mani,
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please elaborate your concern along with your Yatra reference number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please elaborate your concern along with your Yatra reference number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
Best Regards,
Yatra Care
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Thanks for sharing your reference ID and contact details. We’ll get back to you shortly. Apologies for the inconvenience.
Best Regards
Yatra Care