Yatra.com — the biggest fraud company

Dear All,

I need your help regrading a matter where I booked tour package for my Bother in Law through Yatra.com of Rs.3.15 Lac.

I have booked Yatra Super saver 11 night 12 days for London, Italy & Paris Package on[protected] for travelling on[protected].
Through we weren't sure of booking tickets at such short interval, Yatra.com team claimed none of the VISA applied by them has been refused yet and will make necessary arrangements in most feasible way. The company was only responsible for our Visa and other formalities while applying they have mentioned wrong information regarding our financial position and salary slip.
Yatra.com were not aware of the minimum amount required in travelers account for travelling to European country because of which our Visa was refused.
Later on the date of refusal company executive confirmed our tickets being aware of whole situation and as per UK norms we were not required to gets our ticket booked prior VISA was approved.
When I confronted him for the misconduct Mr. Abhishek & Mr. Sonu Kumar said neither Company is responsible for refusal nor have refund policy.
Though they were solely responsible for VISA as they have claimed earlier.
As for now we cannot travel as we don't have our VISA nor they are refunding my money all over, because of their negligence I would loose a substantial amount of mine.
kindly also find attached refusal letter and attached tickets.
T&R
Gaurav