Yatra.com — Ticket not issued even after remiting payment through bank

Dear Sir, Today I have remitted Rs. 27, 814.51, towards blocking flight tickets for two persons from Hyderabad to Stockholm through SBI. The bank also confirmed payment transfer to INB Avenues Pvt. Ltd. under Ref/Cheque No. CCACE2THL4281GOOZOAZQ9 TRANSFER TO 3. To my dismay your agent informs me that payment is not received and consequently not booked the ticket. As I have travelled to Varnasi by booking through yatra.com on 10th April to 14th April for flight and hotel, I had very good impression and hence in good faith I have opted to yatra.com again for my travel to Sweden. I therefore request you to kindly intervene and see that tickets are issued on this day as I have to apply for VISA for which flight itinary or tickets either confirmed or blocked are also essential part of documentation. Thanking you. Sincere regards. N. Radhakrishna
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Radhakrishna,

Greetings from Yatra.com!

Regret the inconvenience caused. Would request you to share your Contact details or Yatra reference number and we will be happy to assist you.

Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

Best Regards,
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information