[Resolved] Yatra.com — Yatra.com fraud ; Charged but not confirmed booking | |
I had booked 2 nights hotel stay in Hyatt, Pune with Yatra.com. The total cost was Rs.6358. The Yatra.com website led me to the payment gateway. I used Net banking(State Bank of India) and the amount was paid.I havent got any confirmation from yatra.com.(No SMS / eMAIL confirming booking) I only received a mail from them - which says--> your booking in Hyatt, Pune is still available and it gives a link to complete the confirmation( but you need to make payment again).
My bank statement has shown a transaction which goes to AVENUES INDIA PVT. LTD. for the amount of Rs.6358.
Now where has my money gone?
When contacted yatra.com--> they adviced to send mail to their [protected]@yatra team.. asking for the debit card details and the bank statement. I have sent the bank statement., but there is no reply from them.
Is there any safety in sharing the credit/debit card details with them since there are so many allegations against yatr.com for fraudulent use of credit card details.
Please help. Its hard earned money going to fraudulent people.
I will be happy if yatra.com return my money. I donot want to book anything with them anymore.
Thanks
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Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
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