YLG India Complaints & Reviews

Hi,

I had got global hair color on Tuesday 7th June 2022. I was priced for long hair where as my hair length is short/medium. I want refund for the overprice....

I've done upper lip threading but that counter person charge me pink bright brazilian wax upper lip which I've not done that service and amount was 2.5 times High and I need the clarity why I'm being charged for a service which I didn't ask for....

I have been receiving messages and calls from this saloon people for no reason.
I feel like my data was mis used by this organization....

They persuade the customers to take BSC card and invest in it. I have taken it last year but due to Covid situation, couldn't avail the services for all the money I paid in the card. I got a call few weeks back that the validity is going to expire. I asked them to extend the validity which they said can be extended for 2 months only. I have around 17K left in my card. I'm not in a position to avail the services. They have the option to freeze...

I got multiple services done in ylg Brookfield on 13th feb 2020 worth of 6000 for which i had received Rs.6000 worth of voucher and due to pendemic I could never redeem it. I tried to check with ylg store Brookfield but they could not help me with that. Could you please help me with that? Their email team or customer care never respond....

I have been trying to extend the card validity due to personal reasons and know if it can be done .. or atleast transfer the money to wallet ..no replies.. I can't reach customer care through call .. tried contacting the home salon people, to transfer the amount to the wallet .. they say my validity expires today no beauticians available . Get no proper responses .. this is ridiculous and I'm in a point where I won't use YLG service ever...

Very bad customer interaction from R R Nagar ylg team. All my friends are regular members of ylg so I recommend it to my sister. They straight out insulted a teenage girl and refused to give her any service because her hairs where too thick? I definitely want a explanation for this from their side....

Every time i pay heft amount for just a normal trim, i get the worst service no matter how many ever stylists i change. And to top it all, i get my service done by a senior stylist. I get cheated all along only to find and realise its the worst ever and get dissatisfied for the money paid and also for the reward i got....

The staff and manager at YLG n BTM layout are very unprofessional. My experience has been bad. I had gone for some services. In the middle of my pedicure the staff doing the service decides to go and have lunch . She applied the scrub and said wait for 5 minutes, then went inside and only returned in 15 minutes after me calling out sating she is having her lunch. I have no problem if she had told me she was hungry and i would have taken the...

I recently visited YLG Salon located at CBI road, Bangalore for a hair cut on 23-jul-2021 and I did not have an appointment though, they were waiting for a booked appointment customer to arrive at 6:30pm but the salon lady executives tried calling the customer and looked like she was expected late so they checked with person who was doing a hair cut, asked me to wait for few minutes so I waited, all of a sudden a guy probably a receptionist...

I have got my service from YLG Saloon Leela Palace Road Bangalore and I was given 2 coupons, one for Rs.2500 which was valid till March 30th which I had availed and another for Rs.2500 which was valid till April 30th. But due to lockdown I couldn’t avail the April coupon. Hence I kindly request you to provide the service of Rs.2500 as per the coupon post lockdown.
I called couple of times to the ylg Center, regarding this but no...

Team,
I have had the worst experience in customer service in YLG Vijaynagar today (10 March at around 430PM).
I want to file an official complaint on this. The store manager yelled at me, was rude, disrespectful & spoke rubbish. He does not know basic communication.
If you are not coming back to me with an action on this, I will find a legal recourse on this.
To give you a background I have been visiting...

I opted for the signature facial which contains 11 steps. I noticed outside the box which contains the facial the contents had different news and 11 contents, but inside every sachet mentions "sandalwood and turmeric facial kit" it also contained just 8 sachets. Kindly see the same in pictures. This is unacceptable. I wanted a premium facial but instead I got some cheap one instead. If it was a normal sandalwood and turmeric facial I would've...

Hi
Myself ghanashree yadav
I m d loyal customer of ylg since 4 5 years, nd using platinum brightening wax combo nly whn it comes to WAX

Bt this year I m very disappointed with the product
Quality nd brightening as nt like befre
I used to get so much f glow nd complete tan was removed

Bt in last 2 service me nd my friend took waxing combos
She choosen gold wax combo
Nd...

Worst customer support no response to several email of mine. And now they just backing off from their words that they agreed upon of email. During a pandemic and lockdown how do they expect ppl to come. More over they try to make sure to take lump some amount from you in name of offer and then say it's expired. This is not what I expected from ylg a brand I trusted the most. No response at all after several emails....

My name is Neha Rawat i have visited to YLG for hair cut with my sister in law near ulsoor cambridge layout on october 25, 2020, i had a very long and shiny hair and it was my first time to cut my hair medium short and stylish hair as i usually prefer long hair, but this time i wanted to give a try and took risk because i belong to media and photography field and in our profession we tend to meet high profile clients, for that i have to maintain...

I went for a haircolor service (Global highlights) today. While choosing shade i told the stylist i need visible color and nothing subtle. I requested him for two shades for alternate streaks. My friend also came along for same service. While hers was perfectly fine, my stylist chose to mix both the shades together and put it. When i asked him he said, it will come out nice.
While it looks ok but it's subtle not how i wanted. Also...

This is regarding ylg saloon, star bazar, kundalahlli bangalore branch. On 24th feb i had taken hair smoothning service and paid rs 10000. After 1st wash my smoothning gone away then next week i visited branch and shown them my hair.. Branch manager vikram took my hair pictures and told me that he is sharing with experts and will let me know later. Unfortunetly lockdown happened due to covid 19 and store got closed. I called in between to...

I had taken an appointment with ylg yesterday for waxing, pedicure and manicure. However during my waxing session i experienced itching but ignored. I woke up in the middle of the night cause of the itch. I then realise i have hives all over. I'm so frightened. Am unsure what happened but this was something i mentioned during the session itself but got worse. I'm so afraid to go to ylg again....

Last sunday (08/03/20), i went to ylg koramangala 6th block to get hair colour streaks for me. They did the streaks and said that it will be visible only after the hair dries. So we checked after reaching home, it wasn't visible. We thought not might take time to oxidize.in the morning, since my friend is from mumbai and she had to go to mumbai. She left. After reaching there, she couldn't find the hair colour. The hair colour was very marginal,...