[Resolved]  Zandu — Defective product received

Address:	Emami Group, Emami Tower, 687 Anandapur, EM Bypass, Kolkata 700 107.
Website:	[email protected]

I have order two 900gm of zandu kesari jivan fit for diabetic chavanprash on 1st june 2020 my order i'd is order #zn1758. But on 10 june 2020 i have recieved my order and when i open a chavanprash box my one bottle seal is open and whole chavanprash fell in cap of bottle and inside the box.
I am mail it to zandu care on 10 june but till now no reply and i also talk with customers care they are also telling lie from last 7 days we will call you but till now no response recieved.
I request you to kindly exchange my product or refund.