[Resolved]  ZTE Corporation — Zte device shows similar problem after replacement. Ki have not been anle to use it since i bought it october 2015.

I have bought zte reliance, wireless data modem hsd usb card in 2013 oct month.
but that didn't work, and when i went to customer care Chandigarh sec 22, they said it is defective piece andd we would replace it and after one week they replaced it but the replaced piece also showing problem of not ruuning in high speed signal and after 2 months of complaining reliance company send there network team to check they said that there is no reliance high speed signal problem, the problem is with device. after knowing i went to same customer care of zte in chandigarh but they replied that now they are not working for zte .when i call zte they said they are not having any customer care centre in chandigarh or near by place and gave me adress of customer care centres whichi are at a 250 to 300 km. i waited for some time and after some time i came to know (when i called zte customer care ) that they have opened a cstomer care centre in punchkula ditrict of haryana .then went there and gave my device to them for replacement on 11 january 2016 but till now i haven't recieved my device . model no AC2739
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Aug 5, 2021
Complaint marked as Resolved 
ZTE Corporation customer support has been notified about the posted complaint.
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Dear Ravinder,

Apologies! To assist you with your current concerns, please help us with your mobile number along with an alternate contact number, at this link: http://on.fb.me/1lrvkq7 we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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