[Resolved]  ZTE Corporation — Reliance Pro 3 dongle

Address:

Mumbai City, Maharashtra

I had purchased a Reliance Pro 3 dongle (Zte make, model no AC3633 and IMEI no A000004E2C5040) on 20 May 15 and got it activated on 25 May 15 with a validity of 01 month unlimited, the offer which attracted me to buy the aforesaid product. However the same stopped working suddenly on 14 Jun 15 and i took it to the customer care on 15 Jun 15 (Crystal Computers, 32, S.A. Brelvi Road, Elphinstone Bldg. opp Dena Bank, Horniman Circle, Fort Mumbai. Tel[protected] and i was told that the product will be repaired / replaced within 15 days. However till today (28 Jul 15) the same is not replaced. Everytime i approach these people they say come tommorrow. Last time i visited them on 27 Jul 15 and i was told that the actual service centre is at Goregaon(Address - IT Techies Services Pvt Ltd, 11/84, Motilal Nagar No.3, Shree Gajanan CHS Ltd, MG Road Goregaon (W), Mumbai 400014. Tel[protected] / 29 and [protected].). This is just disgusting please do the needful to resolve and the Reliance Communications should be adivsed not to promote such useless products which do not have a good service.