[Resolved] ZTE — Worst Service support | |||
Dear Sir/Madam, I am Harvinder Singh, I bought a new phone of zte s183 mobile from Reliance Dealer. After few days I am facing the problem in that mobile. The network was not coming, the keypad was not working, always showing invalid call during calling and then turn off. I gave it to the service center in Muskan Enterprises in Indore, Madhya pradesh, on 15/01/2015.but till now i don't get the proper response from them.i am waiting for repair of my phone but they are saying the parts are not being delivered by ZTE that is why we are not able to repair it. My case ID no. is IND[protected] for repair of my S183 ZTE/Reliance handset and the IMEI no. is a0000038be1466. I am facing lot of problem without phone please ensure repair of my ZTE phone as early as possible. Please send the part and ask then to repair it ASAP. Thanks & Regards, Harvinder singh [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Harvinder,
As per your telephonic conversation with our customer service associate, we would request you to visit any of the nearest ASC (Authorized Service Center) of ZTE to get the handset related concerns addressed. We assure you that we strive to provide you with the best of our services, at all times. We are present in your service and would be happy to assist you, whenever required.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we would request you to visit any of the nearest ASC (Authorized Service Center) of ZTE to get the handset related concerns addressed. We assure you that we strive to provide you with the best of our services, at all times. We are present in your service and would be happy to assist you, whenever required.
Cheers,
Reliance Communications
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+91 12 4432 3000
+91 99 6739 6204 [Mumbai]
Building No.10,Tower B, 6th Floor, DLF Cybercity, Gurgaon, Haryana, India - 122002
View all ZTE Corporation contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications