| Address: | Ranchi, Jharkhand |
I am Amrita from Ranchi, Jharkhand. I have submitted my
mobile phone to ZTE authorized service center at Ranchi named ENSURE SUPPORT
SERVICE INDIA LTD, RANCHI on today on 11 September 14 to repair because of my
set is suddenly going switched off & not restart again. Service center
person received my phone with replying me that ZTE service is very poor, near
about 2 months time will be taken by the company for repair my hand set.
First of all I have purchased near about 1 month ago only
& problem arises on the set, I want a new hand set against replacement
because it is a manufacturing faulty as per the information given by the
service person.
Secondly If you provide me service under warranty then It
should be maximum 3-4 days. You all know the importance of mobile in present time,
why a person hamper his work & why he/she bear a cost of purchasing new
mobile handset. My work order no. is RIT/ZM/14/00325.Can we expect your quick response.
If any fault is liable in handset you should take back it
from the market instead of cheating people.
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