[Resolved]  100Bestbuy.com — Credit points usage, 8398 credit points

Address:

Indore, Madhya Pradesh

Dear Sir
Indian Consumer Complaints forum
Consumer Complaints.
FOLLOWING IS THE COMPLAINT OF MINE As it is as send many times to 100 Best Buy, but no response.

Dear 100 Best Buy,

your mail was very prompt to alert me in relation to PENDING PRODUCT IN CART,

But There was NO RESPONSE OF MY QUERIES AND COMPLAINTS.

NOW HERE IS THE ISSUE:-
1. I joined your merchandise through a contest and After few days I recd a Call from you.
2. The executive said that I am one amongst the shortlisted 15 participant for contest on a Tablet. There will be only 13 persons out of 15 will get the Tablet of about 35000 from '100 Best Buy' .
3. Further he said that there will be a free gift, and there is four choice which can be seen immediately on site and confirm immediately.
4. But for free gift the amount of the item should be deposited, which will be kept as credit points and client can purchase anything with that points.
on this assurance I deposited the amount through pay pal, my credit card. thus total deposit is Rs.[protected]+399). this includes Rs 399 for contest and then 7999/ for free product.
5. When I tried to use my points I found that only 10% of my deposited amount can be used at once.
6. That means that I am Cheated and the executive has given wrong promise and information to me.
When I complained the reply was that I should go by the rules of contest.
Now Convey me
HOW CAN A PERSON GO BY THE RULES OF CONTEST OR YOUR POLICY...?
That is only when then one is caught or become ypur victim and you said so.
Only then, when one entered in contest and the contest organiser contacts and explains.

Kindly check that your executive has called me when I logged in the contest in August.

Your executive has not said this which you are responding in response of my complaints.

So It is purely a fraud and hiding of facts to catch the customer any how.

Any fair business should not practice these negative ethics .

Therefore, you should return my money or allow me to purchase the item with full credit points.

Vinod Kumar Mishra
51 52 Keshav Nagar
Post:- Kodariya.
MHOW
Dist:- INDORE (MP)
453441
Cell No. +91 [protected]
mishra.[protected]@gmail.com

Now I am submitting all details to you so please resolve.