Address: | Saket Nagar, Nagpur, Nagpur, Maharashtra, 440027 | Website: | Agoda.com |
Sir i have booked hotel oyo 30638 hotel rivaayat inn on 30 november, 2019 through agoda with booking id[protected], on 1 december they have sent me booking confirmation, i also chatted with agoda customer care for confirmation, they have assured me that your rooms are booked (2 rooms for 2nights, 4-6december). Before arrival at hotel i called the hotel for location, they said that none of the rooms were booked for you and we are not accepting any booking from oyo & agoda, i called oyo for this, they said your booking is confirmed, i also emailed agoda, bit instead of solving they cancelled my rooms and mailed me of 0 money refund (According to hotel policy). Sir please help me for full refund of 2732₹, as agoda has not booked my rooms and automatically cancelled my rooms after complaining them Was this information helpful? |
We are sorry for the inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.
Regards,
Team OYO
For OYO 30638 Hotel Rivaayat Inn, Amritsar for 4-6th December, 2019
I got confirmation msg from Agoda, and they message me that please call to hotel before 24hrs., but on arrival hotel management refused of any booking from Agoda, Oyo