1mg — Empty promises and bad CX service

Ernie

Address:	Mumbai City, Maharashtra
Website:	1mg

Greetings from 1mg.com!

We have forwarded your order details (PO[protected]-82 & PO[protected]-598) to our Diagnostics team to deliver the hard copy report with priority. Please be assured that the report will be delivered to you at the earliest at your shipping address.

We have shared your experience with the team concerned and assure you that we will take all necessary measures to improve the user experience better in future. We hope to serve you ahead with more customer engaged and interactive services.

We truly appreciate your patience and consideration in this matter.

Wish you and your family a good health!

Manish K.
Team 1mg

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Comments

1mg.com

from Pune, Maharashtra

Dear User,

As per our records, the hard copy of your reports has been dispatched by us and the courier AWB number has been shared with you on 27.04.2017. Please feel free to write to us at [protected]@1mg.com in the case of any further queries.

Stay Healthy!
Tram 1mg

Ernie

Although late, they did commit to send the reports thru courier. However will be checking the app for the CX convineince. Thanks 1mg team

Shubham Kad

from Morjim, Goa

I'm open my account coz I think they are selling frenchies for different location for providing medicine but they are not selling franchise so I want to delete my account plz