1mg Complaints & Reviews

I am writing to raise a serious complaint regarding my blood test home collection booking with Order ID [protected]-741, scheduled for today January 18, 2026 between 7:00 AM and 7:20 AM.
The assigned phlebotomist, Nandan, did not turn up at my location at all. However, to my shock, I received an email stating that my samples were successfully collected at 7:37 AM and sent to the lab, which is completely false. No one visited my home...

Helpful

Found this helpful?

Write a comment

I have bought medicines for 4500, while shipping they are saying price has increased to 5000. I have to pay extra. Although i have searched for the same product online after 5 hours in app, still it is showing 4500.

Why should i pay extra, if you guys are not maintaining the price accurately on your app....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: ward no.7 main road, P.O. Bagbahra 493449 C.G.

Yesterday I place an order online for TAB. TEBOKEN FORTE 120 mg - 60 nos. and uploaded prescription, paid total amount . But they billed and dispatching TAB. TEBOKAN FORTE . To day I made contacted by chat ( In Tata 1 mg app) but could not find proper reply that " TAB. TEBOKAN FORT 120 mg & TAB. TEBOKAN FORTE medicine are same or different, if different then dispatch proper medicines as per prescription .
Please dispatch medicines...

Helpful

Found this helpful?

Write a comment

Address: A2/222A, 2nd Floor, Gali No.10, Phase -5, Aya Nagar

We have booked Baidyanath Draksharishta but delivered Bakson #22 drops. We have complained (complained no[protected] but not resolved sofar....

Helpful

Found this helpful?

Write a comment

For my PO[protected] I ordered Omnacortil 20 tablets but the medicine delivery was Omnacortil 40....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: [email protected] CIN CIN :U24290DL2016PTC302634 Location Our location: Registered Address Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New

Website: [email protected] CIN CIN :U24290DL2016PTC302634 Location Our location: Registered Address Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New Delhi South Delhi DL 110070. Postal Address: Corp

Order id-- PO[protected]
Delivered wrong product i got fucus vesiculosus mother tincture 7 bottles of 30 ml .(3rd Aug, 2022)
Instead of Items which i ordered
Dr Willmar Schwabe India Berberis Aquifolium Mother Tincture Q
Rupees 911.4
7 bottle of 30 ml Mother Tincture
I raised my concern immediately after getting product but nothing happened i asked them to fix my issue
Reshedule pickup...

Helpful

Found this helpful?

Write a comment

Twice I have tried to order medicines on the web app and paid for the order - on both occasions I have paid for the meds and for renewal of my care membership. However, the payment is being accepted but the order of the medicines is not being registered and shows pending in the shopping cart despite payment being accepted. Strangely the payment amount for renewal of membership is being deducted from the total and only the payment for the...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

I booked a lab test with 1mg Labs (Order ID: PO[protected]-371) for Protein/Creatinine Ratio.

Having a Phlebotomist assigned took 4 chat sessions with support - though I was told it will seamlessly happen between 6-10pm previous day. Finally, a Phlebotomist was assigned at 10.30p. Note here that I paid an additional Rs. 119 apart from Rs. 50 collection charges as "1mgLabs Certified Phlebotomist Charges".

But icing...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: 1 MG, Gurugram

Hello,

On Sept 8 2020 I have booked some blood tests which is of 1545 rs and amount was paid successfully and transaction was failed.
I have paid amount through phonpe, i enquired phonepe they said amount was successfully transferred to respective merchant and you can contact to merchant they said, so from Sept 8 onwards am trying to get my amount back, atleast they are not responding, complete payment screenshots,...

Helpful

Found this helpful?

Write a comment

Address: HRS V-17, GF, VIP FLOORS, PURI APARTMENTS, SECTOR 81,

Website: www.1mg.com

I am poonam mehta had tested by blood samples through your lab on 15.06.2020. Those samples were for number of tests. There was also one test for ace level, according to you that test was negative for me, which is a specific test for sarcoidosis.
After one week on 21.06.2020 i got tested for the same test from dr lal path lab. According to dr lal path lab my reports are positive for this test & i m suffering from sarcoidosis.
Now...

Helpful

Found this helpful?

Write a comment

Address: 3rd Floor , D-141, TTC MIDC Nerul, Mumbai-400709

Website: 1mg.com

Order ID: PO[protected]

Medicines ordered for spouse:
1. Ajaduo 25mg (30 tablets) ₹2340
2. Cyblex M-80 (60 tablets) ₹388
3. Pioz 15mg (30 tablets) ₹157
4. Unienzyme (90 tablets) ₹ 306

Only Cyblex M-80 and Pioz 15 mg Medicines were delivered on[protected] by MEDIKART DL Number: MH-TZ7-337463, Address: 3rd Floor, D-141, TTC MIDC Nerul, Mumbai-400709

Invoice...

Helpful

4 other people found this review helpful

4 found this helpful

1 Comment

Dear sir/madam,
I got a whole body test done from path care through 1mg which is said to have nabl cap and iso certification as being told by 1mg on its website on 15 may 2019 when my result came to my surprise i had ferritin level at 983 which was four times higher than highest normal level which is 250. As test suggested my health was very critical and i should have been admitted so i consulted three doctors all of whom told me...

Helpful

Found this helpful?

1 Comment

Address: Gurgaon, Haryana

This is concern is regarding a blood test, which i underwent.
Last Saturday i booked a test and got the report, How are you after seeing the report and I found that the report is very much different from the previous one which I had some months back, so to crosscheck I I went to another lab
and it is there and I was right my reports from 1MG were wrong.
After talking to them they said to me that we will be providing...

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Address: Faridabad, Haryana, 121002

I had ordered medicine for my parents with 1 mg. Separate prescription were also provided along with instruction to raise patient wise bill. However, 1 mg provided me 1 single bill in the name of one person comprising medicine of both prescription. When a tried to contact them, they responded that for the single order, two invoice cannot be generated, however my point was that how can be bill raised in the name of any person other than the...

Helpful

7 other people found this review helpful

7 found this helpful

2 Comments

Address: Bangalore, Karnataka, 560100

Website: www.1mg.com

Dear Sir,

I have registered my personal information with 1mg website for the purpose of purchasing medicine. However, I could not make a successful transaction for a valid reason and two of my last transactions were canceled by the company.

Now even after repeated request to delete my account information from their database, they are not willing to delete and I keep receiving annoying 1mg promotional emails...

Helpful

7 other people found this review helpful

7 found this helpful

1 Comment

The product "Tata 1 mg Vitamin D3 Capsule (60 Nos)" ordered by me was delivered on 28 Dec 2023, however the expiry date mentioned on the product is Mar 2024, which is not going to help.

The same may be taken back and the same product with a usable period of 24 to 36 months be supplied.

1mg customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My order ID is PO[protected]

My chat reference id on 1mg website is[protected].

Instead of Gluformin XL 500 (extended release) they delivered Gluformin 500 which causes sudden drop in blood sugar.

Despite repeated & painfully long 'chats' on their website and repeated e-mails at their email id, there was no response to my return request.
Additionally, their website does not support attachments of simple screenshots or pix, making the chat process especially painful. They kept asking me to attach a photo while their website did not support an attachment despite my repeated attempts!

Very very disappointed and angry after this experience...

1mg customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Gulamipur post Ganpa Pin no 212217 Dist Kaushambi

Sir hamne 28 /06/2023ko order placement kiya jiski delivery 2-5 tk honi thi jab aj hamne check kiya to order hi nahi placement hua and payment aapke site pe deduct ho gayi
Sir payment refund karway to ham fir se order place kare.
Dhanyawad

1mg customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I had ordered 3 no. Of humasilin 30/70 100 iu vial / received 3no of humasilin 30/70 cartridges.
Total waste for me as I have never used cartridges before for which you require an insulin pen. Attached image of my order and what I received instead

1mg customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment