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1mg Complaints & Reviews

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Last updated Dec 29, 2023
Complaints 182
Resolved
16
Unresolved
166
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Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj
New Delhi
New Delhi District
Delhi
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110070

1mg reviews & complaints(182)

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C
Colonel Lalit Nanda
Dec 29, 2023
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Product Supplied with Near Expiry Date

The product "Tata 1 mg Vitamin D3 Capsule (60 Nos)" ordered by me was delivered on 28 Dec 2023, however the expiry date mentioned on the product is Mar 2024, which is not going to help.

The same may be taken back and the same product with a usable period of 24 to 36 months be supplied....
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J
jayabhargava
from Mumbai, Maharashtra
Dec 1, 2023
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Wrong Medicine Delivered and No Resolution

My order ID is PO[protected]

My chat reference id on 1mg website is[protected].

Instead of Gluformin XL 500 (extended release) they delivered Gluformin 500 which causes sudden drop in blood sugar.

Despite repeated & painfully long 'chats' on their website and repeated e-mails at their email id, there was no response to my return request.
Additionally, their website does not support...
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D
dev1948
Oct 22, 2023
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Wrong supply of medicine Omnacortil 20

For my PO[protected] I ordered Omnacortil 20 tablets but the medicine delivery was Omnacortil 40....
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R
Ranjeet Kesari
Jul 3, 2023
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Payment deduct and order not placement

Address:Gulamipur post Ganpa Pin no 212217 Dist Kaushambi

Sir hamne 28 /06/2023ko order placement kiya jiski delivery 2-5 tk honi thi jab aj hamne check kiya to order hi nahi placement hua and payment aapke site pe deduct ho gayi
Sir payment refund karway to ham fir se order place kare.
Dhanyawad...
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R
richhaven
from Vadodara, Gujarat
May 18, 2023
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Wrong insulin received

I had ordered 3 no. Of humasilin 30/70 100 iu vial / received 3no of humasilin 30/70 cartridges.
Total waste for me as I have never used cartridges before for which you require an insulin pen. Attached image of my order and what I received instead...
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D
Deepakcoorg
from Gurgaon, Haryana
May 12, 2023
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Product never got delivered.

I had ordered tablets of Hypertension and Diabetes tablets to my dad who is 80+ years on 24th April 23 using 1mg App. As mentioned in the App the delivery date was 28th April 23, later delivery date got changed to 3rd May, 5th May and after several follow ups with customer care, i received a mail stating estimated delivered date is 9th May.
To my surprise, on 6th May 1mg cancelled my order and made a refund without giving any proper...
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A
Apr 17, 2023
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Money fraud

Address:kalkaji k100 1st floor

One of the person whose name is munish aggarwal they did money fraud from my bank account they told me I belong to tata 0ne mg pharmacutical
company actually I order medicine from there that's why I am call to ask regarding something about my product....
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V
Veshal Ram
Jan 21, 2023
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Did not receive medicine

I have ordered medicines through this app. I didn't receive it even after the given time and the customer support is also poor. it was an absolute head ache and financial loss...
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A
amit099
Jan 15, 2023
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Order getting cancelled

My order gets cancelled twice after accepting it that to after waiting for 24 to 48 hrs as I was in a need of the medicine urgently. Why are they accepting orders if they don't have the medicine. This kind of service is life threatening as the medicine is very important to me and I cannot afford missing even a single does otherwise I might have to get myself admit. They shouldn't have accepted the order in the first place and this happened...
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L
Lalpasha Mulla
Dec 13, 2022
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Nutri Right Mom Cookies

Address:India
Website:1mg.co.in

I order 3pic of Nutri Right mom Cookies but company provide me duplicate and defected product for pregnant women so how we give duplicate and rusted cookies to pregnant women so i complaint but still its not resolve...
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S
Snehamenji
from Bengaluru, Karnataka
Dec 2, 2022
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I want to return my order GOQii Smart Vital Lite SpO2 1.4" HD Smart Watch Cloud Grey

Address:Gulbarga

Iwant to order a smart watch which is having call receive and connect option with new features . So I want to return my order GOQii Smart Vital Lite SpO2 1.4" HD Smart Watch Cloud Grey which i ordered...
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R
from Bengaluru, Karnataka
Dec 1, 2022
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Payment

I paid Rs. 3521 on 18th September at 12:46 PM for my pharmacy order via 1mg app, the amount got deducted and reached the merchant account but my order was not placed. I am still waiting for my money. I already contacted my bank. They told that 1mg is the responsible party to pay the money back. My email id is - [protected]@gmail.com, my registered mobile no. with 1mg is [protected], mobile no. linked with the bank is [protected].
UTR...
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Complaint against
Tata 1MG
Online pharmacy shop
Mumbai

Refer your following order
PO[protected]
delivered on 15th November 2022

You have delivered four bottles
Of Dabur giloy tablets
100 in each bottle

But what you have done
You have supplied from very old stock
Manufacturing date. May 2021
Expiry date April 2023
br...
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Tata 1mg Salmon Omega 3 Fish Oil Capsule
1 bottle
Rs.398.00
MRP Rs.995.

I have given a repeat order for regular medicines on 12.11.22 vide order no.PO[protected]. However inadvertently the above medicine was also got included in the P.O. I do not know how it happened. Anyway, there is no prescription for this medicine and I do not need it. Therefore I would like to return it. Kindly arrange to collect...
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D
Dr Manisha Kanagali
from Mumbai, Maharashtra
Nov 7, 2022
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Urine sample not collected despite multiple calls

Address:Mumbai

I had booked a Comprehensive Silver Full body checkup on 28/10/2022.
The phlebotomist came home to collect my blood sample.
The urine sample could not be given as I had just passed urine before the phlebotomist came home.
He gave me a urine container and assured me that someone would come next day to collect my urine sample .
Next day I kept my urine sample ready but nobody came to collect my urine sample.br...
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K
klnagrani
from KALYAN, Maharashtra
Oct 27, 2022
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Account Suspended

Website:www.1mg.com

Regarding the cash back issues my account has been suspended I am looking the account should be continued....
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G
govgopal
Oct 26, 2022
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Medicine ordered gets delayed

Address:G Gopal, Plot 1A Elango street VGP Shanthi Nagar chennai 100. Mobile 9444288742

Ordered medicine gets delayed...
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I
Imran9563
Aug 27, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Medicine

Wrong medicine delivered and after complaining they are not taking return...
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H
Harshada Mohite
Aug 8, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Refund not done

Address:New delhi

I had ordered serum F morr and the order was not successful due to not submitted the prescription. The doctors keep on calling to rate the experience and all of that but the order has been cancelled. But they are still not refunding my money back to my bank ac. Everytime I CONTACT them they say it takes 5-7 business days and all ###. Its been longer than this time and still I haven't received any of my money. I read mANY COMPLAINTs on...
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S
Shailja k
from Gwalior, Madhya Pradesh
Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered and not accepting my return request

Address:[email protected] CIN CIN :U24290DL2016PTC302634 Location Our location: Registered Address Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New
Website:[email protected] CIN CIN :U24290DL2016PTC302634 Location Our location: Registered Address Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj New Delhi South Delhi DL 110070. Postal Address: Corp

Order id-- PO[protected]
Delivered wrong product i got fucus vesiculosus mother tincture 7 bottles of 30 ml .(3rd Aug, 2022)
Instead of Items which i ordered
Dr Willmar Schwabe India Berberis Aquifolium Mother Tincture Q
Rupees 911.4
7 bottle of 30 ml Mother Tincture
I raised my concern immediately after getting product but nothing happened i asked them to fix my issue
Reshedule pickup...
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