[Resolved]  1mg — 1mg Lab report

Address:

Bangalore

I booked a lab test with 1mg Labs (Order ID: PO[protected]-371) for Protein/Creatinine Ratio.

Having a Phlebotomist assigned took 4 chat sessions with support - though I was told it will seamlessly happen between 6-10pm previous day. Finally, a Phlebotomist was assigned at 10.30p. Note here that I paid an additional Rs. 119 apart from Rs. 50 collection charges as "1mgLabs Certified Phlebotomist Charges".

But icing on the cake is the result that was sent to me today both via sms and whatsapp. it's a 2 page pdf where the last page is essentially an Ad. The first page that is supposed to have the result says "report attached" where the test values are to be available.

Contacted their genius chat support who asked me to open the pdf in a laptop / desktop and the result will come. Unfortunatley it still says "report attached".

There is no phone support as well - this entirely looks like a scam now. I wonder how I can even test an result that they may send in future saying this is the result.

Absolutely horrible experience with 1mg Labs!