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1mg support - ticket id #685470 created: i haven't received my refund amount from 1mg after 23 days of waiting and so many complaint to them.
1
1mg support
#- please type your reply above this line -# dear customer, we have received your message & would like to inform you that your ticket number (685...
Hemant
To 1mg
7 minutes agodetails
Subject :i haven't received my refund amount from 1mg after 23 days of waiting and so many complaint to them.
Hello,
I am hemant recently on 25 sept 2018 01:19pm i had purchased a thermometer from 1mg cost me around rs-212.80, but it got defective when reached to me and 1mg decided to give me refund but from that day to till now on 18 oct 2018 i haven't received any amount of refund.
I had complaint about 64 times but no satisfaction till now.
In this mail id attached some mail copy which clearly mentioned that i received my refund in 24 to 48 hours and max 7 days but all promise dates are gone but still no resolution every time i call to 1mg they told same answer to wait for another time line..
I am getting very mentally stress from there response.
Kindly view proof in attachment and make serious action againts them.
Regards
Hemant
Mob-[protected]
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Greetings from 1mg.com!
As we are able to see, your concern has been addressed and resolved by our customer care team leader as the refund time frame has been shared with you and as per your request 1mg cash has been credited to your user account. Please feel free to write back to us at [protected]@1mg.com in case any assistance is required further.
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Team 1mg