1mg — Medicine Not Delivered

I ordered a medicine from 1mg on 3rd june'2020. Today is 9th june and 7 days passed, still order is not delivered yet. Even after repeated follow up, i did not get any proper response from 1mg customer executives and even the order status not changed yet. Every time they are saying some date and giving some irrelevant excuses to justify their faults.
They are dealing with medicine service which comes under essential service and cant see any proactiveness from their side to deliver the order faster.
Request you to take some positive steps and let me know if you need any further details from my side to way forward for fix this issue.
I am really in urgent need of the medicine which i ordered.

Order no: po[protected]
Order date: june 03, 2020 05:36 pm