I bought medicine from 1mg website on 24th May 2017 with order id: PO[protected] worth Rs 1069. Post placing the order it was showing material will get delivered on 25th of May. Till 25th eve it was not delivered and when we rechecked the status, its showing it will delivered on 26th May. On 26th morning I received the message, it will get delivered by Mr Deepak Sharma
([protected]). Around 12 noon I got the message material as "Your order has been delivered"
When I got message that product had been delivered, i was shocked as we have not received the medicine yet. Product was not delivered at my place. Tried reaching to the delivery boy but his number was coming as switch off continuously.
I raised the complain with 1mg customer care also but yet to revert the update from their end.
I had faced similar instance in the past also. How 1mg team can adopt such unethical practice of cheating with the customer.
Medicine is something, which everyone expect same day delivery but its 4 days now and I have still not received the medicine. Its simply a case of cheating and because of this we had to face lot of problem & mental harassment. Was this information helpful? |
We deeply regret the delay caused in delivery of your order. As per our records, your order PO[protected] has now been delivered to you on 29.05.2017. Also, we have highlighted your concern to the senior authorities so that necessary steps could be taken to avoid such incidences in future and we may have hassle-free transitions ahead.
Team 1mg