| Address: | Kaimur, Bihar, 821109 |
Dear Sir/Madam,
I placed an order of 2 Nos. Elsenz toothpaste through 1mg (online medicine provider) on 05/03/2018 and paid amount (Rs. 354.00) online and 1mg confirmed to deliver the product by 07/03/2018 to 09/03/2018 but surprisingly on 08/03/2018 I received a message on registered mobile number and on mail that this order is cancelled due to unavailability of item, when I asked to 1 mg that if they were not able to provide me with the item then why did they accept my money online, they replied with sorry/apologies and assured that it would not happen once again and thereafter I placed another order on 25.03.2018 of 1 no. Elsenz toothpaste, 5 strips Limcee vitamin C table and 1 bottle SHY OR mouth wash and I paid Rs. 267.20 online and 1 mg assured me once again to deliver me by a particular date but once again some days later I received a message and e-mail that only 5 strips Limcee vitamin C table would be delivered since unavailability of other products with them, when I asked to them why I have been cheated twice, if they are not able to deliver the products then why they take the payment, they were replying me through mail with different excuses but now they are not replying my mails even I have told them that I am gong to 'Consumer Forum' against of it all.
Kindly help me, I do not want to have any money as a compensation from 1 mg only I want 1 mg not to do it with anybody and facilitate the customers to write feedback on their website to be shown to everyone that what type of services does 1 mg provide to its customer.
Regards,
(Rakesh Rana)
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