24X7Fresh.in — Milk order is never delivered nor refund is made for almost a year now

Address:	560066
Website:	24x7fresh.in

I had placed an order for Nandini milk in 24x7fresh.in on 18-Jan-2016 for Rs 1, 200/-. They were supposed to start delivering milk at my doorstep starting 1st of Feb 2016. But they did not do that, I made several phone calls to their customer care. They did not respond properly. I sent emails to which they replied and said they have some logistical issues and it will be delayed.
I told them to cancel my order and refund my amount. They have not made refund despite making many request. I have attached a screen-shot of my order for your reference.