24X7Fresh.in — No delivery, No response- Are they frauds?

Address:

Gurgaon, Haryana, 122002

I have booked my Milk Delivery on 27th April'16. When no response was received by 30th April, I contacted on phone and was told that delivery would start on 3rd or 4th May.
Till date the delivery has not been started and now no one bothers to pick up the phone.
Order Number :[protected].

I don't know what additional information is required? No one is reponding either by mail or phone. I think FIR should be lodged against the company. Seems they have fled with the money.