[Resolved]  24X7Fresh.in — Pathetic service, no refund even after one and a half months of follow up

Address:Bangalore, Karnataka
Website:24x7fresh.in

==THESE PEOPLE ARE CHEATS=== I had subscribed for milk delivery from them on 4th October 2015, paying an advance amount of Rs 2214/-. From the very first day, their service was pathetic. They used to deliver wrong orders, miss deliveries, deliver late. Being fed up, I cancelled my subscription of 15 October 2015 and asked for a refund, which amounts to Rs 1688/-. Till date, I have not received the refund from them despite repeated follow up through mails and calls. The executive I was following up with (mob no [protected]) used to give me excuses that system is down, there is lack of manpower due to Dusshera, Diwali, etc, and that refund will be done after a certain date, or in next 7 days, etc. Then one fine day she tells me that she has left the company and cannot help me. Then I checked that they have provided a new number on their website ([protected]), however, most of the time this number does not work. When I finally managed to reach them on 30 November 2015, they said that refund will be done that day. But still no refund. I have emailed them, sent Facebook message, written to them through their website, but to no avail. THE ARE BIG LIARS AND CHEATS AND SKIMMING OFF MONEY FROM UNSUSPECTING CLIENTS SEEM TO BE THEIR ONLY BUSINESS STRATEGY.
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Dec 14, 2015
Complaint marked as Resolved 
I sent them a few very rude emails calling them liars and cheats, and then finally I received a call from a senior person Mr Ranjeet (7042496193), who promised to resolve my issue. Since I was no mood to sit back and take their word, I continuously followed up with him through calls and SMSes. I finally received my refund a few days later. Mr Ranjeet was helpful and I would like to thank him, and hope other clients dont have to face the same issue as me.
24x7Fresh.in customer support has been notified about the posted complaint.
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