| Address: | Gautam Buddh Nagar, Uttar Pradesh |
I have placed an order of milk & eggs on 14th march. 2016 for the following items
Mother diary tonned 500 ml milk x 30 days 1000105 ₹292.50 ordered: 5 ₹1, 462.50
Amul full cream 500 ml milk x 30 days 1000101 ₹648.00 ordered: 2 ₹1, 296.00
Fresh brown eggs 6 pcs x 4 weeks 1000113 ₹55.00 ordered: 1 ₹55.00
On 18th april i received the above email saying that we have successfully processed your order for the delivery of at your door steps. We shall start delivering the milk (Quantity as requested) at your door steps from 20th/21th/22th april 2016 depending on the system feasibility.
We assure you that once our services begins it will continue uninterrupted.
Fyi - before starting our services, your operation head delhi ncr - mr harsh banga with local area supervisor and delivery boys will connect with you for confirmation of delivery start date. Count for milk shall begin from the day our service starts.
When not contacted by any one from 24x7 i phoned on your customer care no.[protected] on 25/4/2016. They said that supply will start on 1st may. When i requested for confirm the quantity the reply to my surprise was mother diary tonned 500 ml milk x 30 days, amul full cream 500 ml milk x 30 days and fresh brown eggs 6 pcs x 4 weeks. Whereas my order was for 5 packets of mother diary tonned 500 ml milk x 30 days, 2 packets of amul full cream 500 ml milk x 30 days and fresh brown eggs 6 pcs x 4 weeks. He again checked on my request and confirmed that it is 15 packets mother dairy toned for 30 days and 2 packets of amul full cream for 30 days fresh brown eggs 6 pcs x 4 weeks.
The same is showing here on their website in my order details.
I requested him to correct the quantity in his records and confirm me through email the corrected quantity and revised delivery schedule. He assured me that i will get the confirmation mail within 6 hrs.
When i didn't received any mail from 24x7 till date i contacted again at their customer care no.[protected] and talked with mr. Samar.
He said that as per their records order is only for mother diary tonned 500 ml milk x 30 days, amul full cream 500 ml milk x 30 days and fresh brown eggs 6 pcs x 4 weeks and delivery will start on 5th may 2016. I requested him to recheck the quantity but he was confident enough that the quantity is only one packet each daily.
On my request to let me talk to any senior he refused and said no one is available and hanged the phone.
This company looks like a fraud company
Was this information helpful?
