[Resolved] 25Chutti.com — very bad services | |||
My name is Dilip Sutar I had taken membership in 2016 november of 1lakh (4n&5d). They just menipulate me to buy the membership they just started from higher I just cant affort but lastly they offered low price membership and forcely trying to convence. finally I buy the membership but unfortunatly I hadn't go anywherebecoz of my daughter marriage and know I dont want this membership. The agent Bali said if in future we just dont want this membership we can cancel or exchange with person want to buy the membership and all thing they will do. I treid many more time to contact that person but its reachable i called customer care but they just said this kind of policy we do not have, I just feeling to make police complaint against this 25chutti.com. Following features / offers committed to us by sales team ( Mr. Bali ) Vashi Raghuleela Mall. 1) 6N&8 Days any domestic package inclusion everything flight tickets, food, & private car. which we can avail any time during my membership period. no compulsion to avail this year. They will help to book additional two tickets for my children in discounted rate. from their book let (Kashmir, Andaman & nikobar, Shimla here were 7 to 8 packages they shown) 2) 4N/5 day package for 5 years in = 3* hotels which includes breakfast & lunch or dinner & private car. I can accommodate less than 12 year 2 children with us without any additional charges if I do not demand for extra bed. 3) You do not have any travel restrictions you can go any day among 365 day in year. you have to just book 25 or 30 days advanced. 4) If place is not available their listed location we can get booking from tied up hotels for which we have to pay nominal amount which can be very 500 to 1000 depending upon hotel. 5) they will plan our entire itinerary and help us for air booking in discounted rate. 6) You do not have to pay additional if you gift holidays to friend or relatives or they accompany you. 7) you do not have to pay maintenance charges if you are not availing holidays in that year. You have to pay it only year when you avail your holidays. 8) They have given us 2N/3D stay to attend presentation and said if you take membership any condition mentioned in voucher is not applicable to you. I will arrange lonavala trip for you from tied up hotel. and many more I can recollect only I am feeling like cheated and wish to file FIR for cheating and unethical business done by your company. I want to cancel my membership and want my money back. I do not want to continue relationship with the company which is not ethical. After personally visiting and dog like followup still they have not updated services in portal and today they have emailed me MOU in which one clause is written do not trust sales person verbal promises, ... they have fooled me... I want to warn all people do not deal with them they are liars cheater and not doing ethical business... Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Verified Support May 28, 2018 25 Chutti Customer Care's response We understand the grievance and would like to get more detailed insight on the issue that you may have faced in the past. We do believe that we may have lost support and cooperation from one of our employee however we at 25Chutti strive hard in maintaining and providing first hand excellent services to our customers by building strong bond and relationship with our 25chutti customers. We tried reaching you but couldn't connect. We would be glad if you can reach us to [protected] / [protected]@25chutti.com and discuss this to resolve the grievances.
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