360inex — Shipment not delivered

Address:	4105/340, Group no. 3 Tagore Nagar , Vikroli East, Mumbai 400083
Website:	[email protected]

I ordered two items from 360inex.com/hdfc through HDFC netbanking site. The order details and items are listed below,
Order number - #HDC057257
Shipment #HDC028301
Tracking no: SPYP[protected]
Order date - 28 October 2023
Order Items:
1. Spykar Ladies watch - Grey ( SKU: SPY-BCWT-CORE-008 )
2. Sunglassed ( SKU: UASUNGFOAS02 )

The items worth Rs. 823.64 hasn't been shipped yet and I have sent queries to [protected]@360inex.com everyday since and no response from them. They don't even have a customer care phone number to contact.