99Acres.com — urgent issue which is neglected | |||
Contact number -[protected] Writing this mail after various mails sent to the concerned department already and the disgusting service which i got through 99acres.. I paid 5000 rupees to 99acres for 1 month rm service with banner and 3 months featured static listing.. This incident started from 14th of july when i recieved the proposal from nirmal one of your sales person.. I accepted his proposal and paid 5000 to the company for the service.. He promised me over the call that all my services Will be live within 4 hrs from rm to ad live and post description and all.. That was not done.. I had to call to remind that my services are not yet live.. On 15th rm was assigned to me.. No post description no featured listing till yet.. Till 21 st july i made various calls and various mails when vaibhav assured me one month continous banner with 3 months top slot listing.. Then it got discontinued on 6th august.. That means my all services started propely from 21st july and ended on 6th aug.. Till 14th to 21st july i was asking for refund because i was not getting what i was told and i totally lost belief on your website 99acres.. But vaibhav insisted me to further carry on and from further i will not face service issues.. When on 6th aug i faced issues i again started saying for refund from 8th august onwards.. Your manager desmond david also looked into this matter but he totally found my mistake as i was satisfied by rm only for two weeks and not by ither service so he is saying that i bought only rm service.. Totally on 18th aug after promising refund previously and after various calls he finally told me that i will not get the refund for this issue.. And before 6pm he will mail me all the details which all service i got.. But mail hasnt come.. I just want to say your team speaks something do something else... Please look into this matter as a serious concern.. Its not a matter of 5000.. Its a matter of service of 99acres.. Making false promises wont help the company in the long run Seriously grieved person Shivam gupta Was this information helpful? | |||
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