Aakash Institute — Complaining about the non fulfillment of promises made at the time of admission

I Bharat Vashishth, a student of hybrid classroom programme for droppers batch for NEET 2022 took admission in Aakash Institute, South extension branch last year in june month . i reside in Dadri, Gautam buddha Nagar which is approximately 50 kilometers away from my centre . it takes around 3 to 3 and a half hour time for me to reach the centre from my home. To reduce this travelling time, I called at the branch and asked them regarding my transfer to some nearby branch but the person on the call denied and said there's no such procedure for taking transfer . But at the time of admission, i was guaranteed with such policy of taking transfer to nearby branch . Kindly consider my issue and suggest some measures regarding the same as soon as possible . I will be highly obliged to you .