Aakash Institute Customer Care
Aakash Institute
Customer satisfaction rating: 50%
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COMPLAINTS

Aakash Institute Customer Care

Aakash Institute

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Address
Aakash Tower, Plot No-4, Sector 11, Dwarka
New Delhi
New Delhi District
Delhi
India - 110075

Customer Care Phone Numbers and Contacts

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Fax:
+91 11 4762 3472  

Customer satisfaction rating
50%
Complaints
227
Pending
2
Resolved
112
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Aakash Institute Complaints & Reviews

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Aakash Institute — poor quality chemistry & zoology coaching classes at aakash institute north kolkata branch

 Indranil Chowdhury on May 16, 2019
Please note that my son anusko chowdhury (Psid-[protected], roll no[protected] is taking aakash classes at aakash institute north kolkata branch for medical for 2021.

Unfortunately the chemistry & zoology coaching classes are of very poor standard. I have already informed the branch co-coordinator & branch head regarding the matter. They have informed me that they have already informed the matter to the corresponding teachers but no remarkable result have been found yet. I have also came to know that coaching of all subjects are excellent at central & south kolkata branches but...
Complaint comments  Read comments Complaint category Products & Services

Aakash Institute — cbt aiims dated 16 may 2019

  Aarohi on May 15, 2019
When i registered for the same i forgot to download the admit card. I know where my centre is but i wanna ask can i be allowed to enter without admit card!... Huge trouuble sir reply soon as tomorrow is my exam..
I admit my mistake as i shlud have take of these things or else make sure to this before not just one night before, but now i cant do anything. Plzzzz help me out!...
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — not getting response for my query

 Vetta on May 14, 2019
My younger sister is weekend batch in ballupur chowk in akash. They recommended to buy the tab, but they are so reluctant to help that they are not even putting my call on hold and now not even picking my number.
Number called : [protected]
I called around 2-3 times between 11 -12 on 14th may
I am not able to buy tablet, i just has query related to my account and password
Your service is pathetic at least hire people with some sense who knows how to pick the call and respond....
Complaint comments  Read comments [1]Complaint category Education

Aakash Institute — cbt

 Nisarg Doshi on May 14, 2019
Recently i have enrolled for bitsat mock test and paid the given amount, after paiying for it i had been reponded with application number user id and password... I had logdin with it but i could find appropriate page where i should attempt my mock tests.

Also i fould a page called aakash cbt but it asked my aakash psid. And ididnt get aakash psid after regestration... Please guide me......
Complaint comments  Read comments Complaint category Education

Aakash Institute — my caution money

 The Real Indian on May 7, 2019
I took admission in ps batch in bhopal in 2018 and the name of the person who admitted me was sanjay jain. He told me how much you have fees and how much i will get caution money, he said, your fees are 70, 000 and you will be given a return of 5000 once they have collected the full fees, when i am going to withdraw caution money in today, they are demanding evidence. While i have paid 75, 000 rupees, they are cheated with me. Give me my money...
Complaint comments  Read comments [1]Complaint category Institutes

Aakash Institute — don't get refund of security deposit

 Amit kumar shivu on May 5, 2019
Myself Amit kumar. I have taken admission in akash two yr engineering program now I have completed my programe and when I go to office for refund of my security deposit they always tell me that there is refund process going it has taken about one month for that process but dont get my security deposit return. At the time of admission you take all money randomly but at time of returning it you have so many process which take more than a month.

I M THE student Akash institute, muzaffarpur....
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — refund of security deposit - no response

 JayaKumar Perambalam on Apr 26, 2019
My ward studied there for 2 years course om medical entrance coaching. Her course is already completed.

For the past three months, i have been following it up aakash bangalore indiranagar branch for the refund of rs 5000 (Security deposit) every time the same reply i get as "wait for 2 more weeks".

I have contacted the accounts guy mr manoj. He never checks any status and simply says, wait for 2 weeks.

I have escalated to mr maneeshkumar, branch manager. And he is also giving the same excuse.

I really got frustrated.

Is...
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — refund of payment (rs 17, 700/-) on account of change in subject of the candidate khushi jain vide receipt number - 117 rcc/a1808210 [Resolved]

 Harishjain023 on Apr 16, 2019
My daughter ms. Khushi jain had enrolled in your institute for classes to be starting from april 2019. The payment of rs 17, 700/- was made vide receipt number 117rcc/a1808210 dated december 9th 2018 on account of “[protected] ty-first step course for jee (Main and advanced)- before xth board results”.

However, my daughter changed her mind and wished to pursue commerce instead of science. The same was communicated to your office well before the commencement of classes vide letter dated 19th feb 2019 and acknowledgement from your office was taken for request to refund the payment...
Complaint comments  Read comments [1]Complaint category Institutes

Aakash Institute — complaint of chemistry faculty at sector-16, gandhinagar gujarat

 Ghanshyam Rajak on Apr 14, 2019
I had got my son enrolled in alaska institute in the academic session 2018-19 for engineering batch of fr01 (Sector 16 gandhinagar, gujarat) and is currently studying in class 12 in fr-02 batch[protected].in class 12, faculty of chemistry (Ashish sir) has been replaced with a new faculty. His class room teaching is absolutely non productive. He is himself confused and not at able to clear the concepts. He even sometimes blames students for his silly mistakes on the board and says his concentration to be on us. Students are suffering a lot. This serious matter should be looked into as soon as possible....
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — fee refund [Resolved]

 Nayeem575 on Apr 10, 2019
Psid: [protected] for the refund of the fees paid on 20/03/2019 and 22/03/2019 towards neet pro crash course.

Our ward has acquired admission keeping in mind the reputation of the institute, but we have requested for the demo class in order to understand the pace of the teaching for the given duration. But the institute has denied the provision of any demo class, hence we have been compelled to pay the fees. Our ward has attended the classes only for a single day and deduced that the pace of the teaching and the curricula is at a very high pace. Keeping the future of the student and...
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — batch cancelled after fee collected and money not refunded [Resolved]

 prakash987 on Apr 10, 2019
I admitted my daughter in aakash, shaikpet hyderabad branch in dec, 2018 and classes to start in april 2019 as they told me that they have tie up with school my daughter goes to.
They made me pay fee of rs 1, 27, 611 in dec 2018.
After fee is paid aakash told me they are cancelling the batch and they have no tie up with school.
Aakash refused to pay me back even when they took fee from me by lying about school tie-up. They say aakash policy is not paying back even if the mistake is on their side and they cancel batch.
After several calls and month later, they said they...
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — refund of course fees [Resolved]

 nitind on Apr 7, 2019
My ward enrolled herself for the neet crash course in aakash's jayanagar branch. After attending the classes for 3 days, she realised that the faculty is not competent/knowledgeable enough. She strongly believed that this course is going to be counter productive. I spoke to the branch manager who asked me to fill up a refund form and assured me that he would help get maximum refund.

There was no response from him for about 2 weeks. When i followed up, he mentioned that he can return only the security deposit

Can you please address this attitude of aakash despite deficient...
Complaint comments  Read comments Complaint category Education

Aakash Institute — admit card [Resolved]

 Asura 2002 on Mar 27, 2019
I am a student of Aakash (Ambernath branch)
My PSID is [protected] and my roll number is [protected]. I have enrolled for the CBT but I forgot to download the Admit card. I tried logging in the site to download admit card

(https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.aakash.ac.in/c...

But it said that I had input invalid credentials. I tried logging several times but it was in vain. I tried logging in itutor app with the same I'd and password, it worked but...
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — delay of service [Resolved]

 Banumathi .S on Mar 26, 2019
There has been constant and irresponsible response from akash live. Payment was done on 24 th and now its 26 th yet there is no access to linkfor lectures
But only payment receipt had come. When they seeked my daughter to be enrolled they called so many times. Now no response."now i require a refund". Since she hasnt used the class at all till now.
We dont know why log in credentials were given to us and what use they were of..
The officials are extremely rude....
Complaint comments  Read comments Complaint category Education

Aakash Institute — not refunding my security deposit [Resolved]

 PrasantP on Mar 23, 2019
I took admission for my daughter in oy - second step course for jee (Main and advanced) (Weekdays) at the banerghatta brach of aakash. Though the course was pathetic they claim to have finished it but even after more than a year of completion of the course they are not refunding the security deposit of 5000. I want these people to be taught a lesson to stop cheating people of their hard earned money. Please advise what i can do to make these people regret and never do this again with anyone. These kind of things must also be put in news so that others do not trust these fake institutions....
Complaint comments  Read comments Complaint category Institutes

Aakash Institute — aiats-8 admit card unavailable [Resolved]

 Shreyasi Mukherjee on Mar 19, 2019
Dear,

I am a student of Aakash, North Kolkata, Phoolbagan Center. I registered myself for the CBT based AIATS-8 on 19th March, 2019, but I am unable to find it now. I tried to download it from a website www.aakashtests.com but it keeps on telling me that my credentials are invalid even though I log in to Aakash itutor with those same credentials. Please take necessary measures.

Regards,
Shreyasi Mukherjee...
Complaint comments  Read comments [1]Complaint category Institutes

Aakash Institute — not refunding fee or money [Resolved]

 Sujish kumar on Mar 19, 2019
Sir/ madam, i pay money for admission fees in aakash institute which is in ambattur, tamil nadu. But, i am not willing to join neet or any other courses in aakash institute. So, i want to reback my money i humble request u to reback my money. This is my life. So, please take care about this message. They didn't tell about any structures of aakash institute like once u pay the we will not refund money. Very worst behaviour, i have never seen this behaviour....
Complaint comments  Read comments Complaint category Credit Cards

Aakash Institute — poor response [Resolved]

 rajendran nair on Mar 18, 2019
I had enrolled for aakash online crash course for neet on 17th March. I was told that the study material for the course would be delivered to my place...since the course is starting from 19th March, I called the aakash customer care to enquire about the delivery of books and they gave me aakash helpline no. [protected] for dispatch related issues. I have been repeatedly trying to call on this no. but I have always got the response that the counsellors are busy & to try after sometime, also the call gets immediately disconnected. when I again called aakash customer care they were not receiving the...
Complaint comments  Read comments Complaint category Education

Aakash Institute — tax fraud [Resolved]

 eems on Mar 15, 2019
These guys are running a tax fraud and on the name of gst they are charging money but not ready to provide the gst invoice.

I request to the tax authorities to look into this matter as it seems its a big racket of tax evasion and i think that's how they become so big by cheating the people and indian government also.

I will take this matter to higher tax official and will try to show the reality of these tax evaders....
Complaint comments  Read comments Complaint category Business & Finances

Aakash Institute — complaint regarding teaching [Resolved]

 Chetakgupta on Mar 12, 2019
My ward is a student of aakash institute, south ex medical wing.
When my ward was in 11 th last year, they were not given a good physics teacher and even after complaining, the teacher was not changed. She has suffered a lot,. She didn't change her batch beacuse the other three teachers were really good.
The physics teacher use to talk about unnecessary things and waste time and then he used to take extra classes. He didn't teach every concept and if some student asks him to repeat any concept, he refused.in doubt counters, he first solves the query of toppers and then of any other...
Complaint comments  Read comments Complaint category Education

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