Aakash Institute — DLP package after successful payment on 08 Aug no online access and support received from DLP team and Neha Sharma

Address:

UMIYA QUATRO PLOT C FLAT NO D 302, Dabolim Airport Vasco, Dabolim Airport Vasco

On 08 Aug at around 0630 pm after getting convinced all our requirement will be fulfilled through DLP package payment made with in 24-48 hours post payment online credentials to be sent through mail but as promised by Ms Neha Sharma not even done till Thursday and i had called and mailed several times but no positive response received then on 12 after my 13 consecutive call the DLP team [protected] in this contact on phone share online credentials though they informed that was already shared through mail but it was not ..just only I'd. After resetting password I am not able to access any online study material, packages or test packages even on fri day I lodged complaint and service team rep Mr Jitendra was there but not succeeded...then today since morning 10 am I am just behind DLP team but not yet resolved my issue and my study material should be reached by 16 Aug ( as promised by Neha ma'am, as per her 8 days it supposed to be delivered but till now i.e. today 13 aug 0130 pm that not even ready for despatch...so it's totally cheating till now i had called more than 60 times for each requirement which should reach us through mail automatically, DLP team not even co-operate my matter just disconnect my call, even the responsible manager too. Now at this juncture it is felt that I ma totally cheated ...when before payment call being done from DLP team 9-10 times in a single day but after payment they didn't even bother about basic discipline.pls do needful. My no [protected]