Aakash Institute — Fee refund total paid amount of Rs. 144666/- against student Roll no.[protected] &[protected]

Address:

Nallasopara-Virar Dist-Palghar maharashtra

We are continuously following up with Aakash virar branch to refund my fee but virar branch is not replying properly.
as we have visited several times at Aakash virar branch but no one gave a proper reply. branch is saying as per ERP your refund is zero.
They are not considering the below issue.

As the branch manager (Mr. Tejas Mehta) has committed at admission time that all teachers are available & NEET classes will run properly by the first week of may-22 whereas botany's teacher was not available that time. The botany teacher joined after one month 20 days from the admission date. due to late joining of botany teacher, Syllabus could not be completed at the time o[censored]nit test exam so management transferred to my both sons from 1st phase to 2nd phase [first mistake ]
After few days botany teacher left, two/ three botany teachers change frequently.[second mistake]
zoology teacher was also absent in this period (Approx. one month) [third mistake]
Physics syllabus was going very slow. [forth mistake]
as parents we have complained several time but branch not taken any corrective action, they told this is not in my control they also suggested you can leave classes and take fee refund.
Due to these issue we decided to leave Aakash classes virar branch.
this is totally fault of Aakash classes virar branch.
Aakash classes Virar branch has put my both children's future in darkness.
Please refund my fee amount of Rs.144666/- as soon as possible.
your prompt reply is this matter is highly solicited.