Aakash Institute — Non refund of fees

I had got my daughter admitted in Aakash for her 9th & 10th std classes. They had charged me 80% of fees in advance on the pretext that they have an excellent course structure. Last year when she was in 9th std I tried to point out number of times that their quality of education was not upto the mark with online classes as the teachers were least bothered about solving queries of students. However this year when her 10 std started I found out in the very first month that they have a weak teaching faculty and their online mode is hopeless. I have applied for a refund but they refuse to give back the paid fees. All schools have reduced their fees but they have not . I feel they are cheats and should be dealth with strict norms by the authorities for force fully making conditions in their agrement which is not in the favour of parents. They are cheats.