Aakash Institute — Non response by technical staff

Address:

Pune

I have enrolled my daughter for 2 years program for NEET in Aakash institute. She is not able to access your iTutor since her change of centre, as being army officer I have been posted to another station.
I tried to contact Mr Shivam of Kakadeo branch of Aakash at Kanpur to resolve the issue three days back, as candidate address yet not been changed by technical team.
Mr Shivam has taken such a casual approach to my issue that he is neither responding to my calls nor taking any action. His unprofessional conduct has disappointed me, as my daughter is suffering because of someone's carelessness.
You are requested to train your team to be more forthcoming in addressing such crucial issues.
Hoping for improvement for betterment of students.
Stay blessed