| Address: | janakpuri , delhi | | Website: | www.byjus.com |
We have purchased the aakash byjus neet course online for class 11 and 12 the amount we paid was 90000 on 23rd april as the aakash sales executive said that the classes ( the fresh batches are going to start from 1st april or frst week of april) and the classes will be conducted from aakash delhi office and will purely be conducted by aakash . when we received the product ( byjus tablet) he said that classes are gonna start after the board exams which were scheduled from 27 april to 24 may, 2022. and he gave us a number of byjus mentor and when we asked both the sales executive and the mentor for the demo they both denied. we asked the mentor that you are not providing us demo and the 15 days trial period will end so we are returning the package as the classes are supposed to start from april first week so he said ma'am you will be given 15 days from the day classes will start .
and from 6 june, 2022 the aakash byjus classes started from day1. there were lot of technical glitches and the teachers were not that were promised, and no weekly tests are conducted and clearly there is deficiency of services, there is no response and help from the byjus team and mentor, and due to which the student demotivated and loses hope and they behaves rude with the student . this is clearly a matter how they cheated us by saying that when the classes will start they will provide refund but there is no respond from the team regarding refund we are calling in a daily basis but no response and only rude behaviour . please registed my complaint and help me get my refund the clearly cheated us
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