Aakash Institute — unable to attend aakash live classes for neet crash course

Dear sir/mam,
My name is pranav dogra. I have enrolled in aakash live st-online live crash course on 17th march 2020, which is for preparation of neet exam. From the past few days, i am unable to log in to their website, i have tried contacting aakash technical support multiple times but i have not received any positive reply so far to my concerned issue and i was not able to attend previous classes which is a huge loss on my part. Also, i am calling their technical support team daily, every time different people pick up and say different things, basically they are not taking our issue seriously. I have paid rs. 19900 for this course, which is a huge amount of money for me. I'm really fed up with their irresponsible behavior.in this regard, i would like my fees to be refunded.

Regards,
Pranav dogra