[Resolved] Aakash Institute — very very bad service

Sourav barman

from Ingraj Bazar, West Bengal

Address:	Cooch Behar, West Bengal, 736135
Website:	www.aakash.ac.in

Sir, my brother, debashis barman who was admitted at your siliguri, west bengal center on 5th may 2018..Due to some reasons, he didn't continue his programme..Then at 7th July 2018, i filled the application form & submitted check book photocopy & also my mom's bank details & all documents submitted to your siliguri center for security deposit money refund..Then your office told that within a months, money will be credited.but it is matter of sorrow that we didn't get it till now..A month already gone.. What's the matter?? I'm requesting you please immediately take a necessary steps & credit money within 3days..

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Sep 25, 2018

Complaint marked as Resolved

Aakash Institute customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2018

Aakash Institute Customer Care's response Hi Mr. Sourav barman! Apologies for the inconvenience caused. We've forwarded your details to the relevant team and we'll get back to you with an update at the earliest.

Verified Support

Aug 23, 2018

Aakash Institute Customer Care's response As per the update from the relevant team, you need to submit a formal application for refund. Once we receive a formal request, we will process the refund within three working days.