Aasaan Retail Private Limited — Extra amount paid Not received - Reg

Address:Rangareddy, Andhra Pradesh, 500035

I the undersigned booked Popular 6 Litre senior Deep Pressure pan with lid thru order no:#[protected].I received the item but due to my mistake amount was deducted twice I.e instead of Rs.1690/-( Rs:3380/-) from my husband SBI a/c [protected] thru net banking.On sept 6th I have given mail to website customer.support @ prestigesmartkitechen.com giving detail information with ref no.also, but so far the extra deducted amount is not credited to my husband SBI A/c.The Ref.No of deducted amount is given below f.k.i.
1) [protected]IGOCQVKQFO.
2) [protected]IGOCQVGRW4.
Hence, I request you to refund the extra amount of Rs:1690/- deducted to my husband SBI Savings A/c No: [protected] ECIL Branch.
With best regards,
D.REKHA. (Cell.No.[protected])
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Oct 01, 2016
Updated by Rekha60
I the undersigned has given complaint on 17th September 2016. But so far no reply or explanation from your side.The extra Amount of Rs:1690/- has not been refunded to my husband account, till date.I am very much annoyed and disappointed with your company attitude towards real grievances of the customer.At least after going through this complaint, I hope you will refund the amount immediately to my husband A/c.Order No:[protected] booked on 6th September 2016.
Hence, refund the extra amount to my husband A/c SBI [protected].

D.REKHA.
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    Saroornagar
    Andhra Pradesh
    India
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