Aavin Milk — Negligence of milk card retailer

Address:	Chennai, Tamil Nadu, 600078
Website:	www.aavinmilk.com

Below is the copy of complaint mail which i had sent to the aavin officials till now had got no response from the authority. and the mail is as follows

Dear sir,

I am chandrasekaran a resident of k. k. nagar and would like to bring this issue to the lime light that while i had approached one of the dairy card retailers of aavin located at ponnambalam salai nearby my house and inquired them regarding the card system and was asked to fill in the details in a form given since i was not aware of the distribution booth no. so i asked that person to fill lakshmanaswamy salai aavin parlour's booth no. which is nearby to my locality and also feasible for me to get the milk right away in the morning. that person gave me a card with booth no. 286 and having a good faith on that person i left the place. and while i had gone today to fetch the milk from the booth located in lakshmanaswamy salai the vendor rejected to give me the milk packet and urged to get a card from ashok pillar as the card had the booth no. which had been distributing for retailer purpose and not for the ultimate consumer. and now i am stuck in a situation of turmoil where i have no clue on what to do regarding the card which i have bought for some hefty amount.

Would like to know if i can claim for refund? or could the distribution booth no. be changed further (to a034)?

Will be really appreciated if some remedy is being provided as soon as possible.