Abfl — Moratorium

I have a personal loan from abfl which i have been paying regularly till march. Since the corona pandemic started our company has reduced the salaries/stopped paying salaries as its business is down due to which i applied for moratorium till march 31st and wanted to extend it till aug 31st as per the rbi guidelines. I had sent several mails regarding the same. Of late abfl executives have started calling and threatening stating that they will report it to cibil and will file check bouncing charges. They are forcing to pay up and saying abfl does not follow any govt guidelines (Calls recorded for electronic evidence).

I humbly request you to follow the govt guidelines and not to harass customers during this time of crisis.

Are the govt and rbi fools to pass guidelines for nbfcs and other financial institutions?

My loan number is lxw-m[protected].

Regards,
Shelly thomas