Ablaze Info Solutions Private Limited — Account not activated nor fund refunded

Address:	Ghaziabad, Uttar Pradesh, 201301
Website:	www.socialtrade.biz

I have registered with Social Trade on 29th Dec 2016 with Sponsor ID 62149691 which is not yet activated even after filling and sharing all the details.

On 30th Dec 2016, I have transferred Rs 11, 500/- from ICICI bank via IMPS to Yes Bank (ref. attached account details) of Ablaze Info Solutions Private Limited for initiating campaign to receive web links, and the transaction debited from my bank account successfully. I have also verified the transaction with my bank and they confirmed that funds credited on the same day to Ablaze.

I have escalated this issue several times over email, but it's a very shameful act that I never received any response.

Level 1 : [protected]@socialtrade.biz
Level 2 : [protected]@ablazeis.com [protected]@ablazeis.com
Level 3 : [protected]@ablazeis.com
Level 4 : [protected]@ablazeis.com

Also, I have raised this issue with their useless customer care service at contact no [protected], on numerous occasion and they always reply me that that my complaint is registered and it will be resolved in next 24-48 hours. This is happening for the last one month. But still my issue is not resolved. I have raised 3 complaints out of which 2 were rejected with query no 81160, 81315 and the third one i.e. 83828(ref attached query raised and solution which received) they considered and assured me that it will be resolved which has not happened yet.

In addition to this, as suggested by customer care team, I have also shared my account statement to email id: [protected]@ablazeis.com (ref attached proof), but they are not bothered enough to revert it back.
From past 2 weeks, I am unable to contact their Call Centre.
Now, I have been harassed for the last one month and helplessly contacting you to address and get my issue resolved so that I can get my hard earned money back.

Location of social trade.biz :-

Corporate Office :-

F-472, 2nd Floor, Sector 63, Noida - Uttar Pradesh, India
P.O. Box Number : 201301
Branch Office
D-8, 3rd Floor, RDC, Ghaziabad - Uttar Pradesh, India
P.O. Box Number : 201001
Website Link : https://www.socialtrade.biz/contact.aspx

Regards
Nitin Chugh
[protected]