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ABN AMRO Complaints & Reviews

2.9
Updated: Dec 4, 2025
Complaints 483
Resolved
276
Unresolved
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ABN AMRO reviews & complaints page 3

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S
Sai Venkata Kumar Galla
from Hyderabad, Telangana
Jun 7, 2021
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Way back in year 2000 I took ABN AMRO(PHOENIX ARC) Credit card. I closed it in year 2003. For Closing, I went to ABN AMRO Main Office in Hyderabad and closed the credit card by paying outstanding as per the procedure laid down by ABN AMRO. Ex: I cut the credit card to two half's and placed in an envelop and then put it back into box.

After a month I got the bill again. Some interest is pending to be paid. I was upset and ignored this amount, some where around 300 - 400. This amount grew to 7k over the period of time

In reality I closed it by paying all the money. Can some thing be done from your side to fix this issue. It is reflecting in the CIBIL.

Sorry to say, but I am not interested to pay a single Rupee to the bank as I paid it already, Appreciate if you can help me in this regard
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    Ratna shah
    May 4, 2021
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    My civil score has become below par for some alleged non payment of now closed abn amro bank
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      D
      dashas
      Mar 26, 2021
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      Address: Amsterdam

      We have fully repaid the car loan but forgot to take NOC.
      Even after following up multiple times on mail, we haven't gotten any reply
      Please provide the NOC

      Vehicle Number: OR-05-K-6463
      Contact: [protected]@gmail.com
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        R
        Rupeshkumar doshi
        Feb 25, 2021
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        Address: D/17, Adarsh tenament, isanpur, ahmedabad. India.

        I have paid the payment in a kotak bank in phonix trust
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          S
          Sanjeevhp
          Jan 9, 2021
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          Address: SANJEEV CHANDEL A-16, SEC - 67 GAUTAM BUDH NAGAR NOIDA 201301 MY CONTACT NO. 9810468563

          I have made full payment 9302 / - of the credit card[protected] cibil contract id. R1cp231897 on 05.1.2021 at kotak mahindra bank branch sec- 63 noida
          ref. Mail from mahesh kumar shakyawar ( asset reconstruction, kmbl ) from sec 125 noida branch
          but bank not given closure letter and noc for the same please resolve
          now the payment cheque has been cleared from the hdfc bank on 06.01.21
          after so many msg. And call to mr. Devender bhardwaj from sec-125 kmbl noida branch no response.
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            S
            shreyasekar
            Dec 4, 2020
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            I have settled all dues in my ABN Ambro card no [protected] in 2008 bill no. 12897 dated 28.06.2008 through your collection agency. Now I see that Phoenix Arc (R2CP605015) has reported unpaid dues on cibil score for Rs. 6912/-. Hence, i request you to kindly rectify the same. Kindly send your chennai address for contact.
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              S
              Sheetalk410
              Nov 13, 2020
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              Address: Bangaloru

              I can't recall any such card from ABN amro I have any in past.

              I am getting threatening call and email from them. I don't hold any such card in past.

              Please help me in this regards

              Sheetal Kulkarni
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                A
                Alankar1980
                Oct 10, 2020
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                I am ALANKAR SINGHAL facing the issue of phonix arc credit card number is [protected].
                Showing overdue amount of rs 1.
                But I have paid full amount demanded on 26.02.2018 of Rs 1907.45 and they have said to provide the Noc in 20-25 day.
                But till today date not given any Noc to me nor to CIBIL.
                And that impacting negative in my CIBIL score.
                How they people are making fool o[censored]s
                Oct 13, 2020
                Updated by Alankar1980
                Phoenix contract no- R2CP584686.
                Card no- [protected].
                Pan card- BEHPS3923N.
                CONTACT NO- [protected]

                Nov 01, 2020
                Updated by Alankar1980
                Is there anyone who monitering these complaints.
                Otherwise plz close this portal... rubbish
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                  S
                  smk_27583
                  from Mumbai, Maharashtra
                  Sep 8, 2020
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                  Sir, refer to your letter dated 25.8.2015 wherein you had mailed for settlement of outstanding dues. I have also intimated that i had never transacted through this card. I also requested to close the card. Suddenly after many years, i got a phone call and an e. Mail from puja, retail ard, kotak mahindra bank ltd who informed that the captioned card has been sold/transferred and assigned to phoenix trust fy12-6 scheme a of which kotak mahindra bank is trustee. She also asked me to deposit a sum of rs 3600 in shape of cash in account no. Provided, standing in the name of "phoenix trust fy 12-6 scheme a" in any kotak mahindra bank. She also informed that no dues certificate will be issued within a shortest period of time after realising the amount. Since i had already paid the dues, i would request you to kindly look into the matter personally and verify the account in details and inform me the latest position in respect of the same. Also update in my cibil as it is not properly updated there... I am sending this complaint since i am unable to understand the involvement of kotak mahindra bank and "m/s. Phoenix trust fy12-6scheme a", the details of which are not known to me.
                  Yours sincerely
                  Mayank kharbanda
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                    S
                    subbadarshanam.rachagolla
                    Jun 4, 2020
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                    Address: KHANAPUR ROAD,TILAKWADI

                    Account type : credit card

                    Account number :[protected]

                    Credit card number : [protected]

                    Member name :individualrbs plc[protected]

                    Dear sir/ madam, my name is subbadarshanam rachagolla my credit card details are as mentioned above.

                    I had paid rs.19670/- through cash via receipt on 13-12-12 in chinchwad branch in kotak mahindra bank as per customer care guide lines to close my credit card.
                    Because the abn amro bank was merged with kotak mahindra bank.

                    The officer told me after paying money that within 7 days of working days the card will closed.

                    The card was closed and after that i don't got any calls from customer care.

                    And after 8 years, when i gone for the home loan i came to know that my cibil score has been affected a lot.

                    The bank officer told me that my credit card still showing amount overdue rs.8, 916/-

                    I am attaching all my documents for your reference. I am unable to connect the bank as bank is closed now. Not any of no is working of abn amro bank

                    I want the settlement and got my cibil score better. Please provide no dues certificates
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                      V
                      VishalKanth1579
                      from Bengaluru, Karnataka
                      Feb 20, 2020
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                      Address: 411047

                      Respected sir,

                      I am writing to you with regards to my abn amro credit card - [protected].
                      Which i had settled in 2007 by paying cash to mr akhilesh dube, the amount of 16000/- rs by my father since i was out of india during that period.
                      And the executive informed us saying that we would not received any outstanding amount further.
                      Then way back in 2012 i got first call from kotak saying that abn amro has been merged with kotak bank, and i have some outstanding amount to pay.
                      I discussed the history about my credit card to the kotak executive.
                      On which the executive agreed.
                      But from then i have been receiving the calls from kotak stating about the outstanding amount. Every year i have been receiving this call and i have been explaining the issue with them.
                      Also i had changed my address in 2011, now staying at the new address.
                      Now the executives are harassing me stating that they have filed a complaint on me.
                      However i have not received any notice about it.
                      Request you to please look into the matter and help me out of this issue.
                      Looking forward to hear from you.

                      Note: pfa the cash receipt paid to the executive.

                      Regards,
                      Vishal kanth
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                        A
                        Anusha2020
                        from Hyderabad, Telangana
                        Jan 11, 2020
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                        Address: 500061

                        Completely repaid the outstanding amounts of abn amro bank card as below and requested for card closure.
                        1) 26/07/2007 - rs 2644
                        [protected] rs 2644
                        [protected] rs 2644
                        [protected] rs 44000 - final payment for card closure.

                        After 12 years am receiving calls to make the payments and harassment from collection agents even after telling them that complete payment has been done.

                        Kindly ensure they don't harass and trouble me.
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                          A
                          ashanisen21
                          from Delhi, Delhi
                          Dec 26, 2019
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                          Address: ALIGANJ, Lucknow, Uttar Pradesh, 226024

                          I have a credit card of abn amro bank about 15 years back and discrepency of amount showing outstanding rs 19000/=. I have made complaint to bank they told me for final settlement of rs 13000/= is made pay and close your outstanding i have made balance transfer through my sbi credit card they have issued a dd od rs 8830/= in favour of abn amro credit card no.. After recieving the dd i called amn amro collection agent and paid the dd of rs 8830/= and remaining rs 4170/= chq. Of national mercantile co-op bank lucknow. He made a reciept of the dd amount and told me that cheque reciept will be given after clearance of he cheque. But he didnt turned up. But after 4 years approx i recieved a call from kotak mahindra bank that they have take over the abn amro bank and my outstanding is 19000/=
                          I told about the entire issue they told me to send detail through mail i have senfd all the detail but this process is repeatedly done by km bank for several month but issue was not resolved they have warned me several times that you have to pay 19000/= to close the account by their advocate of delhi court and fake warrant against me ad all.
                          Problem is yet not resolved and they have put my records on cibil report due to this my score is low. Help me that how to resolve this problem mail me at
                          Email :[protected]@gmail.com
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                            N
                            Navin Purbey
                            from Mumbai, Maharashtra
                            Oct 18, 2019
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                            Address: navin purbey, asha deep apartment, siliguri, po siliguri bazar, dist darjeeling, wb, Darjeeling, West Bengal, 734005

                            Dear Sir,

                            After paying in full the credit card outstanding there was a credit balance of Rs.400/- in the subject credit card no [protected] of Navin Purbey.

                            The period of validity of my credit card was over and the credit card expired and was not used thereafter. I was informed that the credit limit of the subject credit card was reduced from Rs.30001/- to Rs.2700/- which was not acceptable to me and I did not put any request for renewal of the subject credit card.

                            I have received a call from your recovery wing that there is an outstanding of Rs.8000/- in my credit card and the same can be settled if I pay Rs.3000/- against the total overdue outstanding. On not complying with the same, the Bank will initiate recovery proceedings legally against me. Also, the status of my card has been reported to CIBIL for updating my records.

                            It may be noted here that after the expiry of my credit card which was having credit balance during 2007, I did not request for renewal of my credit card with your Bank. Also, during 2010, the limit was reduced from Rs.30001/- to Rs.2700/- which would have made the card useless for me and there was no point using the credit card with such reduced limit.

                            Suddenly, to extract money from me, the bank wrongly reported outstanding liability to CIBIL and started making recovery calls to me despite the fact that the card was not renewed and was in credit balance.

                            I, therefore, request you to kindly provide me with statement of accounts for the demand made from 01.01.2007 onwards to reconcile the statement and yourself to see the unreasonableness of demand and extortion calls made to my number.

                            You may please note that in the absence of yourself providing me with the statement of accounts from 01.01.2007, within 15 days of receipt of this mail, I will have no option but to approach appropriate forum and department as deemed fit.

                            This is without prejudice to move legally in the matter to resolve the issue.

                            Thanking you,

                            Navn Purbey
                            [protected]@rediffmail.com
                            [protected]
                            Hi. I had availed ABN Amro Credit Card in 2005. Subsequently i relocated out of india for 4 years. Apparently the card remained open and some charges might have been levied. Since i was not aware it led Company to report to CIBIL. As a result, my credit profile has been damaged .I am sincerely looking to close the issue. But not getting any help.
                            I was using abn amro credit and had cleared all the dues in 2005 and now its showing pending amount in my cibil these people dont have working sense do reach me at [protected] and would request to please update it in my cibil
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                              Manoj111409
                              from Mumbai, Maharashtra
                              Oct 11, 2019
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                              Address: Mumbai City, Maharashtra

                              Hi,
                              I have received my credit card in 2005.in the first month bill, i got a shock of rs 32000 as a retail charge. On the basis of my complaint, they have reversed the charges. It repeated again in the very second month. I decided to close the card and paid the due amount. Till date, it's showing as rs 6778/-.in my latest cibil report, minimum amount rs 900 / - has been paid till 1st june 2019, wherein i have closed the card in the very second month from the issuance date.
                              Request you to pls rectify, as it's reflecting as "written off" in my cibil report and it's impacting my cibil score card
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                                pradhan26
                                from Noida, Uttar Pradesh
                                Aug 19, 2019
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                                Address: Now the ABN Amro bank has been closed now., 110030

                                Account statement of Rs. 294.92 from[protected] to[protected] received from ABN Amro bank. Cheque of Rs. 295/- was submitted on[protected] but missed to mention CARD no on the cheque. Later I use to receive statement with late fee fine. After communicating with customer care, I had paid Rs. 295/- through cash via receipt on 19-12-07 and they told me that it was closed.

                                And after 12 years, when i gone for the home loan i came to know that my CIBIL score has been affected a lot.

                                I am attaching all my documents for your reference. I am unable to connect the bank as bank is closed now. Not any of no is working of ABN AMRO Bank

                                I want the settlement and got my CIBIL Score better. Please provide no dues certificates
                                Dear sir/madam

                                maruthi alto-lxi
                                model : 2003
                                reg no.Ka.03 mb.9547
                                owner name : sridhar.R

                                loan amount already paid
                                pls arrange the noc copy


                                thank you
                                I have purchase a Maruti Zen LX No. RJ14 9C 3148 car with ABN AMRO car loan in dec. 2004 which is completed in 2009, but our no duce certificat still pending.
                                Manju Sharma
                                [protected]@gmail.com
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                                  S
                                  somesh10
                                  from Mumbai, Maharashtra
                                  Jul 17, 2019
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                                  Hi,
                                  I had a ABN AMRO credit card, which had charged illegally some interests and increased that amount upto Rs. 5681.Actually no fault of mine I shifted to a small town in Uttar pradesh and could not operate the account and they charged heavy interest and spoilt my cibil.
                                  I am getting problem while applying for any credit card or any loan.
                                  Please log my complain and provide any solution and if you can Suggest.
                                  Somesh Yadav
                                  Pls issue me no dues certificate of credit card
                                  Satish Kawimandan's reply, Jan 4, 2020
                                  I had settled my credit card account but till date you are not send us no dues certificate
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                                    snowy k
                                    from Ernakulam, Kerala
                                    Jul 12, 2019
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                                    Address: 400610

                                    I mr. A snowy kurian was using abn amro credit card around 15yrs back and had always paid my outstanding dues promptly every month till they, later sent me an upgraded credit card unethically without verification from my end due to which i discontinued using abn amro credit card since that date i called up customer service of abn amro cc division and told them that i want to discontinue and as adviced sent them a letter and cut both the cards into four pieces and mailed it to them, in spite of this i received the next statement showing the annual charges for the upgraded card, i called them and they said it will be reversed and taken care of in subsequent monthly statement.
                                    They never did it in spite of calling them repeatedly over a few yrs. I did not pay the wrongly billed annual charges to abn amro since i have not used the cards. I had been getting calls lately and today too from representatives on behalf of kotak bank who now says to have taken over abn amro from ms soni kumari and mr. Manoj agarwal whom i was asked to call for some urgent matter without telling me the subject. ([protected] & [protected] resp) threatening me with legal action and fine of 45000/- for not paying up the outstanding 3728/- rupees.

                                    Once a few months back a kotak bank employee called me about it and i explained this whole matter to him he understood it and promised to clear this matter soon.
                                    I state that none of that amount is against any purchase done by me. This outstanding is showing in my cibil too and affecting my scores. I am using a credit card now of a different co. And have never kept any outstanding in any month here as well.
                                    Please help me get this matter resolved asap.

                                    Regards
                                    A snowy kurian.
                                    [protected]
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                                      A
                                      Abutalib Gabbur
                                      from Mumbai, Maharashtra
                                      Jun 27, 2019
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                                      Address: Plot No 24 Huliyal layout 3rd cross, Vinayak Nagar, Bagalkot, Bagalkot, Karnataka, 400601

                                      27, July 2006 . My purse was stolen / pickpocket incident happened then some how I collected customer care no blocked my card and took service request no as the same time logged police complaint and shared copy as well. Previously I don't have any pending dues amount at that time . So bank has not send the onther Duplicate card I was under impression that my card was cancelled and I my not received any statement's too.

                                      After two years I received call From recovery agency your card amount due Rs 16000. I told them share me my Jan to Dec 2006 statement copy I will pay not send no calls after share incident.

                                      I was responding the call and I transferred then went to gulf for long term. Now again rec'd call insist to clear dues Rs 27000 also read to final settlement in Rs 6700. I not agreed shared my all old crossponding no response but it reflects in CIBIL .I ll decide to file case against Lok Adalat the consumer forum. If not resolved ready to go the court with financial experts advacate. If any one faced similar incident how you resolved and removed from CIBIL to get better report card me on +[protected]. Or contact on WhatsApp.
                                      Jul 23, 2019
                                      Complaint marked as Resolved 
                                      1) My ABN Amro Complaint is not resolved, 2) [email protected], [email protected], [email protected], [email protected], till i am receiving threatening calls from 8879760705 Aayesha and 8879989794 Sachin 3) Mail subject corresponding - ABN/RBS SOA INTIMATION DETAILS ABU TALIB GABBUR Note - ABN Amro is not sharing my Jan to Dec - 2006 CC transaction statements . Just asking the money to settle down.
                                      Hi,

                                      getting threaten calls even after i had agreed and settled the amount against my Credit card. this was done 11 years ago.

                                      My A/c Number: R1CP246716
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                                        Mahua Basu
                                        from New Delhi, Delhi
                                        Jun 24, 2019
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                                        Address: Ghaziabad, Uttar Pradesh, 201010

                                        I was an abn amro bank card holder in the year 2007. I had opted for settling the due amount and closing the card services. The amount was paid in cash to the agent of the bank in december 2007.

                                        However after payment i received no closure letter and when i received the statement from the bank it showed an outstanding amount of a significant sum. There was no entry of the payment made by me. I tried calling the agent but there was no response to their registered number. I had mailed the receipt and inquired about the same with the concerned official at abn amro bank at cp. However there was no response on this from abn amro. Thereafter i moved to kolkata and the matter was forgotten.
                                        From 2011 onward i have been receiving calls once in a year from different sources claiming to be agents deployed for recovery of an outstanding amount against the same credit card. Upon informing the callers that i have no outstanding amount the calls stopped. However the calls kept coming in every year once even a few days back i received such calls at my workplace. These callers harassed me and all my contacts at my workplace. This time the matter was worse as the caller abused all my contacts thus disturbing the whole institution.
                                        I had tried several ways to get this matter resolved, even tried calling rbl which is presumed to have taken over abn amro but no solution is seen.
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