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RBL Bank
RBL Bank Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
1940
COMPLAINTS
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RBL Bank Customer Care

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Address
Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India - 416005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 123 8040  [Customer Service]
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1800 121 9050  [Credit Cards Helpline]
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Phone:
Phone:
+91 22 4302 0600  [Corp Office]
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+91 22 6115 6300  [Banking Queries]
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+91 22 6115 6399  [Banking Queries]
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+91 23 1265 0981  [Admin Office]
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+91 23 1665 0214  [Regd Office]
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+91 23 1265 0984  [Admin Office]
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+91 23 1265 0982  [Admin Office]
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+91 23 1265 0983  [Admin Office]
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Fax:
Fax:
+91 23 1265 7386  [Admin & Regd Office]
+91 22 4302 0520  [Regd Office]

Description
Formerly: The Ratnakar Bank Ltd.

Additional info
Administrative Office
Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra

Registered Office
1st Lane, Shahupuri, Kolhapur 416001, Maharashtra

Corporate Office
One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013

Submit a Complaint
Customer satisfaction rating
4%
Complaints
1940
Pending
0
Resolved
68
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RBL Bank Complaints & Reviews

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I didn’t activate any insurance policy on my credit card but they debit 12 emi’s of 532.52 every month from my rbl credit card so kindly cancel this insurance policy and refund my money
Cancellation of r shield insurance policy and refund of debited amount

Complaint Status


[Apr 08, 2021] RBL Bank customer support has been notified about the posted complaint.
Complaint comments
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    I want to submit Complaint Positive Review Neutral Comment
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    I had an outstanding of 90000 and with an email confirmation from the bank I paid the amount in full. Now they are keep on...
    Helpful
    Hi,

    Against my EMIs I had paid Rs. 4721/- on 3rd Apr 2021 through RBL app (Netbanking) and the amount got...
    Helpful
    Please find the trailed mails, I was using this card for 2/3 years, Lat year the RBL bank revised my card limit to a mere...
    Helpful

    R shield insurance activated without my consent. I told that I don’t want it. If it is must I don’t want card also. Please close it
    R shield insurance activated- cancel it

    Complaint Status


    [Apr 01, 2021] RBL Bank customer support has been notified about the posted complaint.
    Complaint comments
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      I want to submit Complaint Positive Review Neutral Comment
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      R shield insurance premium is deducted from my rbl credit card (Travel easy Supercard)on 30th March 2021 without my knowledge...
      Helpful
      I have a rbl supercard and I have been paying minimum due amount for the last 13 months with occasional payment of higher...
      Helpful

      Sir don't my knowledge in r/shield insurance open why?
      Please refund my money in credit account
      My money is 36000 please request my money return to credit card account

      Complaint Status


      [Mar 30, 2021] RBL Bank customer support has been notified about the posted complaint.
      Complaint comments
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        I want to submit Complaint Positive Review Neutral Comment
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        Darshana patel27.03.2021
        Respected sir,
        I recently became the new customer of RBL bank through Bajaj Finserv...
        Helpful+1
        Dear Concern

        I had subscribed to your Bank's Credit Card which i had received couple of days before 20th of...
        Helpful

        Today (27-Mar-21) morning I have got the call from [protected] for credit card offer and she confirmed that your credit card has approved with 4.75 lakhs, than i ask how its possible even i have not applied, than she started talk Rude and use some ruff word over on the call,

        When call back to her and said I will complain about you, then she replied do what ever you want to do, this conversation has been done in hindi, if you are recording the calls for quality purpose, you may verify the same,

        My contact details is - [protected], nawin.[protected]@gmail.com

        Please confirm your action plan,

        it is really not acceptable,

        Complaint Status


        [Mar 27, 2021] RBL Bank customer support has been notified about the posted complaint.
        Complaint comments
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          I want to submit Complaint Positive Review Neutral Comment
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          Have charged 21600 Rs from my rbl pletinam
          card In the name of R shield insurance without aking me.. please cancelled that insurance and return my amount...
          R/shield insurance regards

          Complaint Status


          [Mar 27, 2021] RBL Bank customer support has been notified about the posted complaint.
          Complaint comments
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            I want to submit Complaint Positive Review Neutral Comment
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            Date -25/3/2021
            Credit card number- [protected]
            Register phone no. [protected]
            Name -BABLI
            br...
            Helpful
            Two unauthorized transactions of amount 15280 INR and 11165 INR has been made from my credit card XXXX XXXX XXXX 8463 for...
            Helpful
            The credit card team is truly incapable in this bank. Due to covid we were completely affected financially. However, we requested...
            Helpful

            You are doing nothing you just making us fool yes consumer online making us fool I already submit the complaint about RBL I didn't any response.
            RBL bank doing online fraud with me

            Complaint Status


            [Mar 22, 2021] RBL Bank customer support has been notified about the posted complaint.
            Updated by Raj981 Mar 21, 2021 I didn't get any response my RBL bank about the insurance policy about which I didn't get any information and they deducted money from my credit card without my consent

            Complaint comments
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              I am extremely disappointed to say that at the time when I received first call from RBL for applying a credit card from [protected]...
              Helpful

              , RBL

              Complaint Status


              [Mar 19, 2021] RBL Bank customer support has been notified about the posted complaint.
              Complaint comments
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                I want to submit Complaint Positive Review Neutral Comment
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                I lost my job with indusind bank on May 18 of 2020 and since then some how I been paying all my emis and credit card bills...
                Helpful

                Please sir help me... Please cancel my R shield insurance premium and refund my money I can't pay that huge amount. I am working in a restaurant. I am very depressed please sir help me out.
                RBL bank doing fraud with me
                RBL bank doing fraud with me

                Complaint Status


                [Mar 18, 2021] RBL Bank customer support has been notified about the posted complaint.
                Complaint comments
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