RBL Bank Customer Care
RBL Bank Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
647
COMPLAINTS

RBL Bank Customer Care

RBL Bank Ltd.

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Address
Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India - 416005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 123 8040  [Customer Service]
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1800 121 9050  [Credit Cards Helpline]
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Phone:
Phone:
+91 22 4302 0600  [Corp Office]
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+91 22 6115 6300  [Banking Queries]
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+91 22 6115 6399  [Banking Queries]
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+91 23 1265 0981  [Admin Office]
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+91 23 1665 0214  [Regd Office]
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+91 23 1265 0984  [Admin Office]
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+91 23 1265 0983  [Admin Office]
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+91 23 1265 0982  [Admin Office]
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Fax:
Fax:
+91 23 1265 7386  [Admin & Regd Office]
+91 22 4302 0520  [Regd Office]

Description
Formerly: The Ratnakar Bank Ltd.

Additional info
Administrative Office
Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra

Registered Office
1st Lane, Shahupuri, Kolhapur 416001, Maharashtra

Corporate Office
One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013

Customer satisfaction rating
4%
Complaints
647
Pending
0
Resolved
26
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RBL Bank related photos (76)

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RBL Bank Complaints & Reviews

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RBL Bank — to bad credit card service rbl bank platinum maxima card

 chavanamit999@yahoo.com on Oct 15, 2018
Last two month i pay my RBL BANK CREDIT CARD bill but it will charge mee overlimit fee 2000 .to bad servise from RBL bank please don't use this bank credit cards because of before accepting credit card executive says bank give 8000 reward point worth 2400rs but after 1st month statement it says reward point converted shopping or recharge too bad servise from RBL BANK and overlimit charge od this bank is 2000 other bank is only 500 and every month this bank charge me overlimit charge please don't use this bank credit cards my name is AMIT CHAVAN and credit card number is 5243 7363 ****1789...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — transactions declined on any e commerce site

 HarshilDS on Oct 14, 2018
Since last month i am trying to buy mobile online on emi using my premium credit card for which i am being charhed rs. 2000 annually and now all time my transaction are declined by rbl. I have put email for the same and reply was just sorry and nothing else.
Today also tried buying phone on emi but result is same so again put email and no response for the same....
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card insurance by rblbank

 shahnikhil11532@gmail.com on Oct 14, 2018
I am new card holder of bajajfinserve rblbank platinum plus card. I am in free lock in period. I'm not satisfied with your service. Please revise my all insurance policy under r shield plan of rblbank. As when your rblbank executive called me i was struck in traffic i could not understand about insurance whatsoever. Please cancel my credit card account. With immediate effect. I have tried so many helpline number. But i was not responded....
Complaint comments  Read comments [1]Complaint category Credit Cards

RBL Bank — close my credit card no.5256118850138215

 cnswami on Oct 13, 2018
Dear sir,
As not using this credit card and i have already requested to close it on 15 aug 2018. And please do not follow for yearly charges.

Please close my credit card no.[protected] because same card is not used by me from the issue of same credit card..
Kindly do the same needful.

C n swami { asst. Officer stores }
Everest industries limited
152, lakmapur work
Tal. Dindori dist - nashik 422003
Mob. No.[protected] / [protected]

From: "chandrbhan swami"
Sent: wed, 15 aug 2018 22:22:36
To: "supercardservice@rblbank.com"
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — forcefully apply charges

 rahul nimje on Oct 13, 2018
Dear sir,
Last month rbl bank executive gave me credit card and
They promised for one year their is no charge of it. But within first
Month bill they allot a bill of rs. 588 and said that it is card
Maintenance charges. And this month they are without my permission
Activate card protection membership of rs 1000.
So i kindly request you to please take legal action of
This rbl bank...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — rbl employee

 Aaryan Tiwari on Oct 12, 2018
They use very vulgar n rough language to my friend, even there was no fault
Someone name swati from rbl bank oklha ncr delhi and they use so abusive language to her father and her mother and when talk to them they said, send your friend to me for one night all ures dues will be clear, even we do not have any link with rbl bank but they call the office and misbehave with them then after that to her father and mother which is not tollerable, please take some strict action aganist them they tried to spoil someone name even though we do not not know and do not have any link with that bank please...
Complaint comments  Read comments Complaint category Banks

RBL Bank — my supercard application rejected

 faizul Ahemed on Oct 12, 2018
Hi sir,

I have recently applied supercard through one of the agent from bajaj finserv.
Then i didn't get any update regarding this. But when i check through their portal it shows application got rejected.
May i get what reason it got rejected and how to reapply further. I need it very urgently. Please do not needful.
Mail id: faizula205@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — your employee using abusive words for the customer.

 NoNames on Oct 11, 2018
Sachin desai (Rbl employee) called a friend of mine who has to pay his credit card bill. My friend was calmly telling him, by tomorrow he will clear the dues but sachin desai didn't agree with him and started abusing my friend. He used the words "harami" and "chutiya" a lot to address his customer. His tone was disrespectful. He also commented about my friend's family.
This is how rbl treats their customers. Even if a customer fails to pay his bill, due to some emergency, then too he doesn't deserve abusive words and disrespectful tones. Specially when he is saying that he will clear his...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card not issued in kamothe navi mumbai

 gorakh53 on Oct 11, 2018
Dear sir/madam,

I would like to bring to your notice that i am approved for standard chartered bank for 5 lakhs but its denined just because i am staying at kamothe navi mumbai and its default area, so in that case new navi mumbai airport work should also stoped because its in same area.

Sorry to say but kamothe navi mumbai is very fast developed area were dominos, cdd is also availabe

And rate for buying houses are also 8800/- per sq ft.

So i think your bank should change their mind and issue me credits cards.

I am ussing...
Complaint comments  Read comments [2]Complaint category Credit Cards

RBL Bank — request to cancel the rbl super card/credit card

 basavaiahk on Oct 10, 2018
Hi my name is basavaiah

And my registered mobile # [protected].

I warn all of you not to take rbl bank super card or credit card. Please do not do this or you have to repent. They will say after first purchase you will get 12000 reward pints. It is not true and never believe them. And they provide you the worst service. Even to cancel the card you need to raise several requests after paying the outstandbing amount. No action will be taken from the service team. And simply you will be getting messages saying that your mobile number not reachable. But i am getting many...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card annual fee

 shyampv2000 on Oct 10, 2018
I was approved a credit card from RBL bank in September 2017 for which I was told there would only be one time annual/membership fee of Rs. 2999 at the time of starting the card. Later i got billed annual fee after completion of 1 year which I was not told.

Now I am billed a charge of Rs.2999 on Sept 15, 2018 for which I am not willing to pay. I lodged a customer complaint to RBL bank however didn't get any resolution yet (please refer the attachment). I lodged the complaint before the due date and now I am receiving many calls a day without any assistance from the bank....
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — I'm complaining about credit card bill payment

 prajwal Basavaraj on Oct 10, 2018
I'm not satisfied with your bank. I'm not able to pay the due amount because of lack of means. Neither from your mobile application nor from your website i'm able to pay money. Using bill desk also it's not taking. Here in mysuru there is no rbl bank at all. I'm very disappointed with your bank. Please contact me as soon as possible before i get late payment penaulty....
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — fraud website and fraud phone call

 muralir1990 on Oct 10, 2018
Hi All,

My name is Murali R and my contact # [protected].

Please be informed that i am going to file Complaint against this website and contact person Rahul Tripati in Cyber crime.

I received a fraud call and took my card details and debited 24000 from my card.

I am lodging a complaint in cyber crime against this website and Rahul.

Regards,
Murali Rajkumar...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card cancellation and charges waive

 siddhartha vovoldas on Oct 10, 2018
I clearly told you when there is annual charges for card i don't need it. The executive has told me that its ok we will not send any card. They sent a credit card and they are putting charges on me... I don't need it and i will not pay any charges.. And i have not used any cash from that card... Pls waive of that card charges and cancel that card... Sincerely requesting and ordering you..
I'm Siddhartha vovoldas
Regd mobile :[protected]...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — request to deactivate the rbl credit card

 muralir1990 on Oct 10, 2018
Hi team,

My name is murali r from bangalore and my registered mobile # [protected].

I have received a call from rbl bank stating that you guys offer a life free credit card.

I have received a card; however in the agreement its mentioned that i need to pay joining fees and renewal fees of rs.750 every year.

Please don't try to make the people fool and provide your cards with false promises.

I want my card to be de-activated immediately and request you to call me at [protected] and cancel the card asap.

Kindly...
Complaint comments  Read comments [1]Complaint category Credit Cards

RBL Bank — wrong account deposition of cheque

 Mahadev Khandare on Oct 8, 2018
Please look into my matter the problem which i am suffering from 1 week in your nallasopara (East) branch.
Actually i got a cheque from my parties so i directly went for deposit to it but i was not having my account no. Along with me.
So i asked the employee there can you provide me my account no. By name.
Then they provided me a wrong account no. Which was my last 2 yr before saving account no.
And even i have submitted account closing form to bank manger but i think he has not done that now the manager is changed.
But i wanted to deposit that cheque of amount...
Complaint comments  Read comments Complaint category Banks

RBL Bank — card payment

 itisharma61 on Oct 8, 2018
The staff of rbl bank pitampura new delhi-110034 is highly incoperative. I had deposited the cheque on 28th september 2018 at this branch for credit card payment. The cheque did not reach my branch and nor did the bank or the credit card department intimate me about the issue with my cheque on time even if the phone number is written at the back of the cheque because of them i will be charged for the late payment.
Please take my request into consideration....
Complaint comments  Read comments [1]Complaint category Credit Cards

RBL Bank — credit card repayment

 Basudev Chaudhary on Oct 8, 2018
My name is basudev chaudhary. Recently i got a bajaj fine serve rbl bank super card. 13 the september a fraud occurred to me. I logged a fir against this fraud and got blocked my credit card immediately by customer care no. I got the statement of 29000/ and minimum of 2039.41 something. I want to make the minimum payment against my bajaj fine serve rbl bank super card. But i am not able to make payment....
Complaint comments  Read comments [2]Complaint category Credit Cards

RBL Bank — credit card application rejection

 Rizwan Ansari24181 on Oct 7, 2018
Rbl bank reject my credit card without giving reason and responding on my complain, as per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected], i have to rights to know why rbl bank reject my credit card application, if my all document and verification was right, rbl bank executive called at least 15 time me and my office and said that all your verification is clear, and you will receive your card within 3 to 4 day, then how did you cancel my application, cancellation is effect my cibil, if they not answer and not tell the right reason to rejection...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — regarding rbl credit card application rejection

 abhi3868 on Oct 7, 2018
I applied for rbl credit card, submitted all the hard copies of documents as asked by their representatives, office plus telephonic both verification has been done positively and finally got call from rbl side and they briefed me regarding benefit of card.
1. Next day got msg that your application no cc15m9rih5 got rejected - we are unable to approve your credit card application as it doesn't meet our assessment criteria.
2.in todays scenario every bank check that person is eligible for credit card at very initial stage, then why all verification has been done.
3. However...
Complaint comments  Read comments Complaint category Credit Cards

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