RBL Bank
RBL Bank Ltd.
Customer satisfaction rating: 4%
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2086
COMPLAINTS
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RBL Bank Customer Care

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Address
Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India - 416005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 123 8040  [Customer Service]
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1800 121 9050  [Credit Cards Helpline]
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Phone:
Phone:
+91 22 4302 0600  [Corp Office]
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+91 22 6115 6300  [Banking Queries]
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+91 22 6115 6399  [Banking Queries]
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+91 23 1265 0981  [Admin Office]
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+91 23 1665 0214  [Regd Office]
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+91 23 1265 0984  [Admin Office]
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+91 23 1265 0982  [Admin Office]
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+91 23 1265 0983  [Admin Office]
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Fax:
Fax:
+91 23 1265 7386  [Admin & Regd Office]
+91 22 4302 0520  [Regd Office]

Description
Formerly: The Ratnakar Bank Ltd.

Additional info
Administrative Office
Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra

Registered Office
1st Lane, Shahupuri, Kolhapur 416001, Maharashtra

Corporate Office
One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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4%
Complaints
2086
Pending
0
Resolved
93
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RBL Bank Complaints & Reviews

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Hi sir, I am sai kumar jangiti,
With out my knowledge insurance has been raised and amount is deducting from credit...
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Sir,

As per your requirement please find attached failed transaction statement. Also find below other details:

• PayU, Merchant and Bank reference number.- RBLFL1606599

• Scan copy of bank statement indicating the debit for the required transaction.- ATTACHED

• Transaction date along with the amount.- DATE- 05/09/2021 AND AMOUNT IS RS. 2, 608/- BY CARD AND RS. 1, 103/- BY REWARD POINT.

• Email id or phone number used for processing the transaction.- EMAIL ID- MANISH.[protected]@GMAIL.COM, MOBILE- [protected]

• First 6 and last 4 digits of your card.- 5369-07XX-XXXX-6666

• UPI / VPA if any used- NOT USED
Sep 18, 2021

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    On 11th sept 2021 amount of 10207.00 was transacted towards Paytm however the transaction was falied from Paytm and amount...
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    RBL Bank — Harassment by credit card recovery agents
    LINGAM

    I lost my job on May 18 of 2020 and since...
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    Date of Incident[protected]
    Customer Name - Alok Shrivastava
    Contact No.[protected]
    Details - Today...
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    Hi Team,

    I made a RBL credit card payment to incorrect credit card no 5369 XXXX 6581 6684 for an amount of 71, 400/- on 7th Aug 2021 with the reference id "WHDF[protected]". I have raised complaint with RBL bank requesting to cancel the transaction and asked them to refund the same to my source account and they said it will done by 2nd of sep 2021. Now, finally they are saying that ther are not able to serve my request and they closed my concerned ticket. Could you please look into this issue and help me in getting a refund of the amount which I have made the incorrect transaction.

    Thank you
    Naresh Nethi
    [protected]
    Sep 12, 2021

    Complaint Status

    RBL Bank customer support has been notified about the posted complaint.
    Will I receive any reference number for raising complaint in this site? Thank you
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      RBL Bank contact online call--7318, 67, 1588
      Sep 09, 2021

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        Hi,
        This is Dhananjeyan I'm using RBL credit card . R shield insurance auto actively my card . please cancel the R...
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        Hi my name is palaparthi jayaraju my mobile number is [protected] today I made the payment through my daughter's debit card...
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        Dear All,
        I got a loan offer from RBL over nd above from my credit card and i hv availed this facilty in the month...
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        Hi i am Sunil Pradhan and i use rbl bank super credit card ending 4 digit number 9070. I not buy any insurance on my card...
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        Hi Team, I have an RBL credit card, I missed minimum payment for the month of September. Some one from RBL agent contacted...
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        I have an account with RBLBANK, and one of the RBLBANK executive called me about the Crest debit card...she said I was being offered a debit card and would be receiving vouchers worth $1500, and she hung up. I told them I didn't want any special debit cards, and they charged me anyway. I was charged Rs.1770 for DC charges. I filed a cancellation request, and one of the executives called try to convince me to use a crest debit card, but I told him I didn't need any cards. Despite the fact that they are going through their process.
        Sep 04, 2021

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          Hi

          I have taken rbl credit card during Jan or Feb 2020. Due to job loss I opted for moratorium but unfortunately...
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          I am writing with this regards to my credit card bill payment settlement. My credit card number ending is 9850. I recently received a bill of amount Rs. 83069/-. And receiving regular calls from your end ...

          Im paying everymonth min balance for the past 2yrs nowI can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

          Awaiting your mail or call

          Thanks
          Sep 03, 2021

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          RBL Bank customer support has been notified about the posted complaint.
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            Siddharth murthy is a customer o[censored]r RBL bank. I hold couple of accounts with the bank that is my credit card and a loan account....
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            RBL Bank — lien amount
            AUG 25th, 2021
            RBL lien my balance of rs.1484/ with customer id:[[protected]]. I was...
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            Dear Concerned Person,

            I had a transaction dating 16th Oct 2020 towards FLIPKART PAYMENTS amounting to Rs....
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            Dear sir my complaints, i am purchased rbl personal loan, last two year back, regularly emi done but still covid -19 issue...
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            My name is Sathya krishna. i had RBL bank credit card which is now blocked due to non payment. i have lost my job but was still able to pay little little amount every month. but due to pendamic i am not able to pay anymore. i am getting calls from recovery agent is to pay or do settlement. they forced me to do settle and now forcing me to pay the first installment. i have not yet received the settlement letter but they are still forcing me to pay it. another guy from recovery department is calling my brother and my grandfather and also Calling my relatives Like My surname Relatives using abusive language on calls and harasing them. i have told them i need some time to do the settlement but these guys are not listning. i have never given them my sister or father mobile number but they are still calling them and harasing them. recover agent numbers are [protected]
            [protected]
            Aug 24, 2021

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