RBL Bank Customer Care
RBL Bank Ltd.
Customer satisfaction rating: 4%
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538
COMPLAINTS

RBL Bank Customer Care

RBL Bank Ltd.

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Address
Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India - 416005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 123 8040  [Customer Service]
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1800 121 9050  [Credit Cards Helpline]
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Phone:
Phone:
+91 22 4302 0600  [Corp Office]
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+91 22 6115 6300  [Banking Queries]
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+91 22 6115 6399  [Banking Queries]
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+91 23 1265 0981  [Admin Office]
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+91 23 1665 0214  [Regd Office]
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+91 23 1265 0984  [Admin Office]
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+91 23 1265 0982  [Admin Office]
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+91 23 1265 0983  [Admin Office]
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Fax:
Fax:
+91 23 1265 7386  [Admin & Regd Office]
+91 22 4302 0520  [Regd Office]

Description
Formerly: The Ratnakar Bank Ltd.

Additional info
Administrative Office
Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra

Registered Office
1st Lane, Shahupuri, Kolhapur 416001, Maharashtra

Corporate Office
One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013

Customer satisfaction rating
4%
Complaints
538
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RBL Bank related photos (66)

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RBL Bank Complaints & Reviews

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RBL Bank — threat calls to me and my colleagues

 Harman Juneja on Aug 16, 2018
I have been receiving threat calls from Mr. Nanak Arora who shows himself to be the bank's recovery officer for credit card payment.

The said person has been calling me on the pretext of recovibg money from my father and making unrespectful comments on me and my family.

Over and above, he has been calling my bosses in my workplace and other friends of mine for my father's dues.

I being a woman, find it obscene, harrasing, and degrading towards me.

I intend to take this matter up with women helpline unless the calls stop....
Complaint comments  Read comments Complaint category Banks

RBL Bank — complaint about rbl

 MOHAMED BARSAD KHAN on Aug 15, 2018
Rbl repeatedly calls me regarding my good cibil score & offers me their credit card. Consequently i submitted application for credit card with reference no #ccu304uaho on 01/08/2018. On 07/08/2018 i got sms from rbl bank stating that "hi! We regret to inform you that we are unable to approve your credit card application as it does not meet our assessment criteria". I emailed them regarding the reason for rejection but they never bother to tell me the reason. For you information i never defaulted any credit card bill or loan payement in my life. Having credit cards of some of good banks like citi,...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — rbl personal loan foreclosure

 navneetjain on Aug 14, 2018
I would like to inform u i have taken pesonal loan from rbl bank and 10 month has been gone and i want to close the loan and as per term your locking period is 6 month and i called to customer care they said locking period is 12 month. this is redeculas and i want to close this loan and i will not pay any emi.

So i request to u kindly for close my loan.
My Loan Account No :[protected]
Reference No:- [protected]
Contact No :- [protected]
mail id : - navneetjain.1983@gmail.com...
Complaint comments  Read comments Complaint category Loans

RBL Bank — credit card department

 Harsh Londhe on Aug 13, 2018
I paid credit card bill for the month of june. The payment reflected late after on the system by about 7-8 days and i had provided proofs of the payment to the agen on call.
In july i made a late payment due my personal issues and it did the agent said it does not reflect. I still provided to the femail agent and she said it might take time for the payment to reflect on the system. I did not get a call from then. Then a male agent called and started being rude. More then one agent was on calls and even on whats app. I dont know if whats app is allowed for the agents to user. The language...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card hacked

 fazilbismil on Aug 12, 2018
Dear sir,

My credit card account has been hacked and taken 75000 in my credit card account. Actually i got offer call from rbl bank. The fraudlent people told our credit card no and name, outstanding amount. The offer us to refund the last month purchase amount for further purchase. The people know all our bank details in that trust only i give otp no. If i want to file fir in police station, police asking our last hacked statement copy, but my card was blocked because of that we are not login the credit card account to take statement details, we call customer care help also but...
Complaint comments  Read comments [3]Complaint category Banks

RBL Bank — credit card application status || reject ops

 Ezhil777 on Aug 11, 2018
Customer care executive (Keerthana) called multiple times & bugged me for applying credit card stating that i'm eligible (After checking the status via pan number).

I have applied for the card and i have received verification calls to myself and also to my office now my card status is showing as reject ops.

I'm not sure whether my application is rejected or not. If rejected, i'm having the right to know the reasons for rejection as it affects my cibil score as well.

I'm going to file a complaint against rbl for these kind of approach with general public...
Complaint comments  Read comments [1]Complaint category Credit Cards

RBL Bank — rbl credit card cancellation immediately [Resolved]

 Santosh Kumar Seethakula on Aug 11, 2018
Bajaj finserv ltd. Call me my phone your good credit in bajaj, so super service card new launch given to your account. I am asked to me ok again rbl bank call to me in my cell phone your super card application for credit card our bank received & i am immediately response to bank i am not interested credit card rbl bank. So kindly immediately cancelled in this credit card & bank to call main head office and ref. No.03057105 given 3 days our bank call me and canselled in your card, but bank employebo call 3 days i will approach again bank and same condition replay and call head office bank same 3...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — help regarding bank account closure

 Ssingh2892 on Aug 11, 2018
I had an executive salary savings account with rbl bank ltd. Which stopped getting credited with salary after march 2016, when i left my job. After that it got converted into a savings account. I haven’t been using the account since the past year and do not wish to use it in the future. The account has no balance whatsoever since the same time. Also, i also have no access to the phone number associated with that account.

I had to settle back in my hometown due to personal reasons and since then i have been unable to visit the home branch where i had my account (Noida, sec 18)....
Complaint comments  Read comments Complaint category Banks

RBL Bank — what is rs.1000 & rs.7800 debited from my a/c. of credit card.

 vijaygharat on Aug 10, 2018
Sir, why are you debited rs.7800 & rs. 1000. Your executive tiold me policy is started for monthely basis emi of rs. 650. & 1'st month emi is rs.704 & rs.54 is cash back in 90days. Then cintinues rs.650 monthly for annual. So why are debited rs. 7800+1000. Or where is your policy surtificate or e-mail. I will not receive any e-mail & any phone calls....
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card cancellation request no proper response each time they lies

 erankur on Aug 9, 2018
I Have Raised Several Request for My Card Cancellation but No Proper Response. My Service Request Number is 03295043. Each Time Their Representative Lies About Card Cancellation. Card Last 4 Digit is 0123.
When I Asked They Told Me Your Number Was Not Reachable At The Moment.
I Received Thousand of Call In a Day. Kindly Resolve This Issue As Soon As Possible.whenever we call on your customer care need to wait for 5 minutes to talk with representative then he again need time but no response i dont think any other bank in india provide same kind of service....
Complaint comments  Read comments Complaint category Credit Cards

Ratnakar Bank Limited — didn't receive my credit card

 Punit Tiwary on Aug 7, 2018
I applied for credit card 1 nd half months ago but they all verified the details but i didn't receive any notification or any card till now. I don't know what are they doing.
My mail id is punitkumar675@gmail.com
And mobile no. Is [protected].
All the time they verify and said that you will receive it after some days.
But till now i didn't receive either call from dispatch department or credit card.
I want that this issue reaolve as soon as possible.
Thanx...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — closure of saving account

 bhushan131994 on Aug 5, 2018
I had applied for closure of my saving account from march 2016 and still not closed and they are charging 590 rs. Per month.
Even there is no response from crawford market branch.
The branch manager of this branch is purely a racist and do not help in any of the issues.
Even after applying for closure before more then year they are asking for the payment of charges charged which are been due to their delay.

Dear readers please be careful if you have rbl bank saving account and request you to kindly check your account regularly to avoid unnecessary charges...
Complaint comments  Read comments [2]Complaint category Banks

RBL Bank — card dispatch

 Ravi Mekala on Aug 3, 2018
Hi team,

This ravivarma mekala i applied for credit through money tap app and the ui is showing credit limit of 50k. I am getting calls from rbl insurance team saying that my card has been dispatched on 28 july 2018. But till now i haven't received any card or a confirmation message for the same. I have produced a valid address proof and documents for the team and they verified as well. Can you please assist me regarding this issue....
Complaint comments  Read comments [2]Complaint category Credit Cards

RBL Bank — fraud call on my phone...

 Dhaval Mewada on Aug 3, 2018
3 August 2018 ko muje [protected] par SE call aaya that or call karne vala mujr rbl bank SE kahe raha hu ye bata raha that. Usne mujse meri family members or erning ke bare mepuchha or phone cut kar diya, usne apne naam nahi bataya. An wo number PE call karte he to phone pick up bhi nahi karya or cut kaeta he.
Mike ye Janna he ki kya ye call rbl SE hi aaya tha ya fir fraud he?
Please check and take action immediately.

Apka customer care me bhi call nahi lag raha he or me apse contact kese karu?

Please tell me....
Complaint comments  Read comments [1]Complaint category Banks

RBL Bank — fraud inquiry in my cibil report

 Iharshit on Aug 2, 2018
This bank is a fraud. I never even enquired about any rbl bank credit card or any service. But when i checked my cibil report, it showed an enquiry for credit card.

I checked my cibil report for the first time this year and i was surprised to see couple of enquiries of credit card.. I am guessing someone with my pan or adhar enquired to sell any product.
We all know the enquiries affect cibil score.
I mailed them but they haven't responded to the complaint yet.
Same nonsense reply we would respond to you in x days.
I complained on twitter also but the same...
Complaint comments  Read comments [2]Complaint category Credit Cards

RBL Bank — loan account settlement [Resolved]

 Nits Dahiya on Aug 1, 2018
Dear sir,

I am writing with this regards to my loan bill payment. My loan account number is[protected]. My principal loan amount is 120000 rs. and have made few EMIs on time and remaining balance is around 85000/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job, also i borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
Complaint comments  Read comments [1]Complaint category Loans

Rbl Credit Card — fraud transaction happened

 madhu h on Jul 31, 2018
Hi sir,
This is madhukar t hegde
I am writing this complaint since i have been charged twice on dated 29 july which was a foreign transaction usd 72.88
So 10000 rupees transaction is being reflecting which was not done by me
I have not been to foreign in my lifetime and i haven't done any transaction as such
Without my authorisation i have been charged after when i talked to the customer service he suggested me to share a dispute form to the conserned team cardservices@rblbank.com but there is no response to my request
Please take the necessary actions...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — your services very worst

 Girish Goyal on Jul 28, 2018
Customer care par call karo to telephone pahchan no. Puchhte h mobile no. Feed karte h to wrong batata h executive se baat kar pana impossible h 6 mahine se mail kar raha hu to likhte h ki 3 din mei aapke paas call aa jayega 3 din kab hoyenge pata nahi application download ki to mpin galat bataya forget mpin kiya to re register ka option aaya aur re register kiya to kahta h ki aap to pahle se hi register h baap re baap aisa bank aur aisi service maine kahi nahi dekhi
Mera charge ki wajah se issue chal raha h jis ki parvah aapko nahi h solution ke liye aaj tak mere pass koi phone nahi aaya...
Complaint comments  Read comments [1]Complaint category Credit Cards

RBL Bank — rbl bank credit card not cancelled after many request.

 RAJU KUMAR Prajapati on Jul 27, 2018
Dear sir.,
I has given 6 times for cancellations the credit card from two month.
But there is no response from cc team.

1st cancellation request no.[protected] on 16 may 2018
2nd cancellation request no. 02592781 on 16 june 2018
3rd cancellation request no. 02902769 on 11 july 2018
4th cancellation request no. 02927037 on
13 july 2018
5th cancellation request no. 02994631 on 18 july 2018
6th cancellation request no. 03080407 on
24th july 2018.
Kindly resolve my issue
Regards
Raju kumar prajapati...
Complaint comments  Read comments Complaint category Credit Cards

RBL Bank — credit card balance pay back

 Nithanth Sasidharan on Jul 27, 2018
Hi
Am registering complaint because. It's been almost an year i am talking with rbl bank regarding my corporate credit card issue.. They only have an online customer care and no one in rbl bank to hear rbl bank complaint.

I am talking with them from past around 10 to 12 months after they blocked my credit card. I don't want it to be in blocked. But i have my 5000 extra in that credit card and they are not refunding it....
Complaint comments  Read comments Complaint category Credit Cards

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