RBL Bank Customer Care

Sir,

As per your requirement please find attached failed transaction statement. Also find below other details:

• PayU, Merchant and Bank reference number.- RBLFL1606599

• Scan copy of bank statement indicating the debit for the required transaction.- ATTACHED

• Transaction date along with the amount.- DATE- 05/09/2021 AND AMOUNT IS RS. 2, 608/- BY CARD AND RS. 1, 103/- BY REWARD POINT.

• Email id or phone number used for processing the transaction.- EMAIL ID- MANISH.[protected]@GMAIL.COM, MOBILE- [protected]

• First 6 and last 4 digits of your card.- 5369-07XX-XXXX-6666

• UPI / VPA if any used- NOT USED

Hi Team,

I made a RBL credit card payment to incorrect credit card no 5369 XXXX 6581 6684 for an amount of 71, 400/- on 7th Aug 2021 with the reference id "WHDF[protected]". I have raised complaint with RBL bank requesting to cancel the transaction and asked them to refund the same to my source account and they said it will done by 2nd of sep 2021. Now, finally they are saying that ther are not able to serve my request and they closed my concerned ticket. Could you please look into this issue and help me in getting a refund of the amount which I have made the incorrect transaction.

Thank you
Naresh Nethi
[protected]

RBL Bank contact online call--7318, 67, 1588

I have an account with RBLBANK, and one of the RBLBANK executive called me about the Crest debit card...she said I was being offered a debit card and would be receiving vouchers worth $1500, and she hung up. I told them I didn't want any special debit cards, and they charged me anyway. I was charged Rs.1770 for DC charges. I filed a cancellation request, and one of the executives called try to convince me to use a crest debit card, but I told him I didn't need any cards. Despite the fact that they are going through their process.

I am writing with this regards to my credit card bill payment settlement. My credit card number ending is 9850. I recently received a bill of amount Rs. 83069/-. And receiving regular calls from your end ...

Im paying everymonth min balance for the past 2yrs nowI can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

Awaiting your mail or call

Thanks

My name is Sathya krishna. i had RBL bank credit card which is now blocked due to non payment. i have lost my job but was still able to pay little little amount every month. but due to pendamic i am not able to pay anymore. i am getting calls from recovery agent is to pay or do settlement. they forced me to do settle and now forcing me to pay the first installment. i have not yet received the settlement letter but they are still forcing me to pay it. another guy from recovery department is calling my brother and my grandfather and also Calling my relatives Like My surname Relatives using abusive language on calls and harasing them. i have told them i need some time to do the settlement but these guys are not listning. i have never given them my sister or father mobile number but they are still calling them and harasing them. recover agent numbers are [protected]
[protected]