RBL Bank Complaints & Reviews

, Himanshu Sharma, Gurugram, respectfully submit this complaint against an RBL Bank recovery agent for abuse, threats, and unlawful harassment.

On 7th January 2026 at approximately 10:30 AM, the said recovery agent, , visited my residence in connection with recovery of bank dues. At that time, I was not present at home. After visiting my residence, the recovery agent made WhatsApp calls to me, during which he used abusive,...

Hi

I haven't received the joining benefit on my RBL IOC xtra credit card no. *******1480 which was committed on the joining document. I have fulfilled all conditions but still not received.
They have charged annual fees on time but not credited the joining benefits i.e. 3000 points equivalent to 1500 Rs after 3 months of card issuance.
They are not even responding to my mails and calls....

I have been holding your credit card for the past 6–7 years and have maintained it responsibly. Recently, I was charged annual fees along with GST. Due to my current financial situation, I am unable to bear these additional charges.

I have already requested for waiver of the annual charges and GST; however, I have been informed that payment is still required. I wish to clarify that I am ready to clear the outstanding due...

I am writing to bring to your attention an issue that has been negatively impacting my CIBIL score. Despite my earlier request to close my credit card account(s) with a zero outstanding balance, I have recently noticed that unfamiliar charges are still being applied.

It appears that annual fees from RBL Bank is charging me Rs.676.00.are being added to the account, and interest is being levied on these charges. Please note that...

Order ID: DATE OF BOOKING:
RBLVD6VX78U6 31 Jul'25
Brand

Description

Quantity

Amount (Rs.)

Bigbasket Voucher Worth INR 1000

2

2000...

I hold a savings account with RBL Bank. My account was suddenly frozen citing a “suspicious transaction” — but I was never informed via SMS, email, or phone.

Now the bank is asking me to wait 48 hours without confirming if the issue will be resolved. I am facing a medical emergency and unable to access my funds.

This is unfair, and the bank is not responding to my emails. I request urgent help.
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RBL Bank,
Customer Service Centre,

Subject: Request for Issuance of NOC for Credit Card No:[protected] – Reg.
Ref: Case ID:[protected]
Dear Team,
I am writing to formally request the No Objection Certificate (NOC) for my credit card bearing number[protected], which I had applied for on 13th June 2025.
Despite multiple follow-ups through email and providing all the...

Dear Sir,
RBL Bank issued me a Credit Card saying that it is a " free for Life " in November 2020.
Later they changed terms saying that an Annual fee will be charged but waived if card uses are more than 50000/- year.
In Nov . 2021 they debited my card with Annual fee and waived off without any question asked. I informed RBL that I am not interested to continue with the Card if it is paid.
Again in Nov. 2022...

Dear Sir,
On Dt.15.12.2024 RBL card charged the annual fee of ₹499+ G.S.T. of 18% on my card. As per their terms I was eligible to get the reversal of the same. With request and repeated follow-ups, they only reverse the annual fee. Since I have taken the card for last 7-8 years, they always reverse the annual fee and G.S.T. on it. But this time they did not reverse the G.S.T. Since that time, I was in contact with them for the...

I have seen the deduction of rs2000 from my account for non maintenance of balance....

I have requested a closure of my credit card ending with 8266 through phone banking representative, Representative told me she has raised a service request for closure and soon I will get a call from closure team, and I got a call from the team and gave a reason that this card is not in use by me so I want to close my card.
This card is voluntary closed by me not by any internal bank policy.
so, issue me a NOC or closure letter...

RBL Bank fraud with me. 4 years ago I had got a credit card issued by RBL Bank and without my permission an insurance called R Shield Insurance was activated on the card. Since then I am complaining about this till date. This insurance has not been cancelled from my card yet and now RBL Bank has settled it itself and ruined my CIBIL score.

I am still receiving sms from RBL everyday as detail below:-
Attention required! Payment for your Bajaj Finserv RBL Bank SuperCard ending with XXXXXXXXXXXXXXXXXXX7935 is due immediately. Total Amount Overdue: 1235 Minimum Amount Due: 1235 Visit https://rzp.io/i/Uk47VpHb to pay now.
I had complaint to Consumer forum in 2022 regarding calls and sms messages received by me daily. Calls were stopped upon intervention by National Consumer authority, however sms still continues to be sent till date. Hence, my last request to RBL Authority to stop sending sms immediately failing which legal action will be initiated at this end.

RBL Bank has hit a new low. They have blocked my card for non-payment of 13 paise. Yes, 13 paise. That was the total outstanding on the card. And I have a credit limit of over Rs.5 lakh!! On speaking to the customer care, I was told that since the statement was generated the amount had to be paid. She would not even use her common sense to resolve this issue. She just repeatedly said that the card was blocked due to non payment of the outstanding. There was nothing I could do except pay Re 1, since I am not allowed to make payments of less than Re 1 either thru UPI or thru net banking.

I have shoping a product on line on Dec 10, 2023, then I found it is fraud and transaction in wrong account in RBL Bank account Name R k enterprise. Screen short attached in.
I request to you kindly return back Rs 1500 to my account.
I have also complaint in my SBI Bank there reply copy also attached.

RBL team has come to home and threatening my family when I was not there at home. I have not paid for one month due to job loss. But they where threatening from the next day of due date and now they came to home and making problem. My email Id is hari.[protected]@gmail.com. kindly help us as soon

I received the call from Mr. Madan (+[protected], RBL bank Mylapore Branch, Chennai for personal loan. For the loan amount they asked to take insurance for Security purpose, Hence I have taken the insurance of 135000 for the loan of 40Laks, After taken the insurance he is not picking the call and not able to reach him.

Can you please help me out
My contact number is[protected]

From past 3 months RBL bank is not resolving my complain. I have applied for loan and initially I was told there is No Loan against my Credit card. Hence I asked them not to process the Loan. Based on there feedback I used my credit credit card and Took loan somewhere else. Now after 1 day I found that money was credited to my Account. I immediately asked them to cancel the Loan and take it back. That is something they Denied from customer service, I followed there grievances addressable system but still now no help. I paid Rs 5000 processing fee and Interest for 2 months now, in another 2 days this month interest also i have to pay. I am bearing this for no use as i already took money.

I requested them to waive off the processing charge and the interest for 3 months and close the loan as there is no fault of mine. I am attaching the details
I request to waive of the processing charge and 3 months interest and than close the loan on principal amount with a compensation for the harassments and false promise from customer service department.

Email ID :
[protected]@rblbank.com
[protected]@rblbank.com

RBL Credit card Helpline number[protected]

BFL SuperCard Helpline number[protected]

Dear

Kindly 3 Jan 2024 my account no [protected] Mr birendra Singh Bisht Google pay I'd [protected]@oksbi your Rbl bank account no[protected] my worng payment 1990 rs dabit plz my amount refund

Regards
Birendra Singh Bisht
[protected]

Below purchase not done by me and i made enquiry from RBL customer care on 30th December 23, they said it's renewal fee without my knowledge they made all the renewal payment and more over its EMI conversion renewal payment kindly check this card transaction i didn't used last 6 to 12 month without transaction how can be possible for EMI conversion, kindly look into this issue and cancel the payment and i have given request for card cancellation ending with 50 but they didn't done anything its poor service of RBL bank i am using two cards for RBL bank i would like to surrender the another card also due to poor response and unnecessary billing debited on customers head, Kindly look into issue on priority basis.
NOTE: Any Manual renewal or auto reveal without customer confirmation it should not be done as per RBI bank policy, i didn't get any confirmation or communication from RBL Bank side. It is Exceeding the RBI rules and regulation. If you your not taken any action on this i would like to forward to RBI knowledge.

Payment details from Bank side.

PAYMENT FORYour RBL Bank Credit Card (XXXXXXXXXXXXXXX2750) is overdue.ALERT: You seem to have missed the due date for payment on your RBL Bank Credit Card. Please pay immediately to avoid charges.Total Amount Due: Rs. 798.86Minimum Amount Due: Rs. 798.86Payment Due Date: 01-Jan-2024

Regards, P. Saravanan, contact No.[protected]