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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
Complaints 2419
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RBL Bank reviews & complaints(2419)

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T
Tasneem chanda
May 25, 2026
May 25, 2026
This thread was updated on May 25, 2026
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Unannounced home visit by bank executives without prior information.

Address: New Delhi, Delhi

I am registering this complaint against RBL Bank. On 23th May 2026 bank executives visited my home without any prior notification, message, or call. This unannounced visit caused unnecessary mental harassment and disturbance to my family. Coming to someone's residence without informing beforehand is highly unprofessional. I request the bank management to look into this matter and ensure that such incidents do not happen again....
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, Himanshu Sharma, Gurugram, respectfully submit this complaint against an RBL Bank recovery agent for abuse, threats, and unlawful harassment.

On 7th January 2026 at approximately 10:30 AM, the said recovery agent, , visited my residence in connection with recovery of bank dues. At that time, I was not present at home. After visiting my residence, the recovery agent made WhatsApp calls to me, during which he used abusive,...
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Hi

I haven't received the joining benefit on my RBL IOC xtra credit card no. *******1480 which was committed on the joining document. I have fulfilled all conditions but still not received.
They have charged annual fees on time but not credited the joining benefits i.e. 3000 points equivalent to 1500 Rs after 3 months of card issuance.
They are not even responding to my mails and calls....
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B
Brn123
from Ahmedabad, Gujarat
Nov 3, 2025
Nov 6, 2025
This thread was updated on Nov 6, 2025
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Request for Waiver of Annual Charges and GST, and Cancellation of Credit Card

I have been holding your credit card for the past 6–7 years and have maintained it responsibly. Recently, I was charged annual fees along with GST. Due to my current financial situation, I am unable to bear these additional charges.

I have already requested for waiver of the annual charges and GST; however, I have been informed that payment is still required. I wish to clarify that I am ready to clear the outstanding due...
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Address: 4-6-30/2/3/1/A, VDR Nagar, Attapur, Hyderabad. 500048

I am writing to bring to your attention an issue that has been negatively impacting my CIBIL score. Despite my earlier request to close my credit card account(s) with a zero outstanding balance, I have recently noticed that unfamiliar charges are still being applied.

It appears that annual fees from RBL Bank is charging me Rs.676.00.are being added to the account, and interest is being levied on these charges. Please note that...
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P
pgpadu
Aug 2, 2025
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Non

Order ID: DATE OF BOOKING:
RBLVD6VX78U6 31 Jul'25
Brand

Description

Quantity

Amount (Rs.)

Bigbasket Voucher Worth INR 1000

2

2000...
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S
Sudhakarg077
Jul 9, 2025
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Account Frozen Without Alert, No Response

I hold a savings account with RBL Bank. My account was suddenly frozen citing a “suspicious transaction” — but I was never informed via SMS, email, or phone.

Now the bank is asking me to wait 48 hours without confirming if the issue will be resolved. I am facing a medical emergency and unable to access my funds.

This is unfair, and the bank is not responding to my emails. I request urgent help.

Name:...
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RBL Bank,
Customer Service Centre,

Subject: Request for Issuance of NOC for Credit Card No:[protected] – Reg.
Ref: Case ID:[protected]
Dear Team,
I am writing to formally request the No Objection Certificate (NOC) for my credit card bearing number[protected], which I had applied for on 13th June 2025.
Despite multiple follow-ups through email and providing all the...
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A
Amar d Boss
Nov 10, 2023
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RBL Rewards

I have applied for voucher worth 2000 INR in rewards portal, however RBL bank issued just 1000 INR only..after multiple mail communication there is no proper feedback..

RBL order ID: RBLV047UBZ6I
Date:02/11/2022

Skechers 2000 rs voucher

Mob:[protected]
[protected]@gmail.com...
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A
Alsa
Oct 18, 2023
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Dial for Cash

I had availed a dial for cash loan from RBL bank ending with XX98 of total amount Rs 232000 which was processed on 25.03.2023. Later after consultation with the RBL executive over telephone I had paid the total amount of Rs 215118.79 towards foreclosure of the same on 20.09.2023. They had confirmed me that this included the foreclosure charges as well. Now, when I made a call to RBL bank requesting for the NOC of the closed loan, they say...
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Address: Mahavir, Shri Shahu Market Yard Kolhapur Kolhapur District Maharashtra India 416005

Respected Sir/Madam,

With reference to the above, I have to say that I have deposited of Rs. 31, 904.00/- with interest as on Date :- 22nd July 2023 on my RBL Credit Card A/C Number - [protected] of MILLY DAS.

You are requested to close my above account right now and issue a no dues certificate at the earliest and obliged.

Thanking You,

Your's Faithfully,

MILLY...
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Address: Dombivli Maharashtra India 421201

I have opened the Account in RBL Bank Last year. After Depositing the money account got freezed because of Welcome kit doesn't Receive. Get unfreeze the account after confirming my communication address by visiting executive @my place they confirm me that your address is correct & in few days you will receive your welcome kit. But they didn't send anything.after a year they informed me that your account got changed because of non maintain...
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S
skrazgar1984
from Hyderabad, Uttar Pradesh
Mar 20, 2023
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Over additional charges

Address: Hyderabad

Dear sir,
I am a RBL credit card user. i would like to bring to your notice that RBL Credit card is looting the people, because of their torture how may left this world and how may lost their lifes. After payment of monthly credit card bill they are charging additional charges without prior notice. since 5yrs am trying to close this credit card, because of their hidden charges am not able to close this card. From the outstanding amount...
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K
K Vinaykumar
from Hyderabad, Telangana
Jan 18, 2023
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Resolved

Incorrect charges

I have taken CC in the year 2018, while applying its been committed to me as no Annual charges will be charged. but to my surprise RBL charged with Annual charges along with Insurance which i have not applied. As soon i came to know it, i have made complete payment which i have used and asked the customer rep to close my card as i am not willing to pay Annual charges. But card was not closed and interest is been charged, Now i am getting...
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R
Rama Verma1980
Dec 24, 2022
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Blocking of My Online USER ID and No Access to Account

I am struggling with RBL BANK from last 1 year to access my account. I Live in United Arab Emirates under sponsorship of my Husband. Me & my Husband opened the account in RBL BANK. In between, My passport was expired and got renewed in UAE from Indian Embassy. Same time, somehow I lost the password for my online access. When i tried to reset the passport, RBL BANK portal rejects to accept the OLD passport details as that was expired. For...
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J
jayesh_m
from Ahmedabad, Gujarat
Dec 20, 2022
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Credit Card Wrong Name

Address: Bodakdev, Ahmedabad

I have recieved a credit card with the wrong name as application was done with the different name.
I have done a application with new updated address proff id proff than also bank has issued the card with the old name, which is not acceptable.

I need a compansation for wasting our time and harrassing the middle class people like us....
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RBL Bank issued me the above-mentioned CC the previous month and permanently suspended the card without any proper reason on 8th Dec. While talking to their customer service they are also not sure about the reason. Now Bank Representative is requesting me to make the payment on the card of Rs 11852.34. I am unsure of this amount as I do not have any transaction details as well as I am unsure if I make a payment on the card will that gets...
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L
Lashminarayana G
Dec 8, 2022
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Instant Cash Loan 62091

Address: RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India.

I have taken a Instant cash Loan on RBL Bank and the Loan A/C No. xxxx091 with the Loan amount of 118000.00/- on Mar 06 2021 and I have paid EMI for Mar and Apr, in the same month itself i got some amount so I have paid the amount to force close the loan, and amount of 115426/- as per the RBL customer care guidelines. After paying the complete amount I have called the RBL customer care to close the Loan. They said due to some technical issue...
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B
baranidharan
from Chennai, Tamil Nadu
Nov 11, 2022
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Collection agents - speaking very harshly - case is in legal settlement

I have sent Intimation to RBL NODAL Officers on July month. I applied for Settlement . Process going on.. I have shared my Advocate number aslo. RBL BANK Women employees are shouting me very badly, and against them I can talk or attend call.. Hence phrasing this complaint....
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Sir/Madam,

I had given RBL Credit Crad cancellation request dated 11th May 2020, 6th Sept 2020 & 28th June 2021 (mail copy attached) but RBL Bank is not cancelled my credit and levy annual fee on my cancelled card amount of Rs.3, 000 plus tax which i informed to RBL customer care number and every time they said that system will update and not required to make any payment by you. But i have received continue email, SMS...
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