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Updated: Jun 24, 2025
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Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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RBL Bank reviews & complaints(2411)

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N
nag1977
from Hyderabad, Telangana
Jun 24, 2025
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case id: 106646946 dear team, i am writing to formally request the no objection certificate (noc) for my credit card bearing from

RBL Bank,
Customer Service Centre,

Subject: Request for Issuance of NOC for Credit Card No:[protected] – Reg.
Ref: Case ID:[protected]
Dear Team,
I am writing to formally request the No Objection Certificate (NOC) for my credit card bearing number[protected], which I had applied for on 13th June 2025.
Despite multiple follow-ups through email and providing all the...
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P
prk45chd
from Nawanshahr, Punjab
Jan 27, 2025
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credit card over charging

Dear Sir,
RBL Bank issued me a Credit Card saying that it is a " free for Life " in November 2020.
Later they changed terms saying that an Annual fee will be charged but waived if card uses are more than 50000/- year.
In Nov . 2021 they debited my card with Annual fee and waived off without any question asked. I informed RBL that I am not interested to continue with the Card if it is paid.
Again in Nov. 2022...
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C
C R Biswal
Jan 25, 2025
Feb 6, 2025
This thread was updated on Feb 6, 2025
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Reversal of G.S.T. on Annual Fee

Dear Sir,
On Dt.15.12.2024 RBL card charged the annual fee of ₹499+ G.S.T. of 18% on my card. As per their terms I was eligible to get the reversal of the same. With request and repeated follow-ups, they only reverse the annual fee. Since I have taken the card for last 7-8 years, they always reverse the annual fee and G.S.T. on it. But this time they did not reverse the G.S.T. Since that time, I was in contact with them for the...
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P
Priyankb2
Oct 22, 2024
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noc letter for closure of credit card 8266

I have requested a closure of my credit card ending with 8266 through phone banking representative, Representative told me she has raised a service request for closure and soon I will get a call from closure team, and I got a call from the team and gave a reason that this card is not in use by me so I want to close my card.
This card is voluntary closed by me not by any internal bank policy.
so, issue me a NOC or closure letter...
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C
Chanakya1210
from Noida, Uttar Pradesh
May 4, 2024
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RBL Bank fraud with me. 4 years ago I had got a credit card issued by RBL Bank and without my permission an insurance called R Shield Insurance was activated on the card. Since then I am complaining about this till date. This insurance has not been cancelled from my card yet and now RBL Bank has settled it itself and ruined my CIBIL score.
RBL Bank customer support has been notified about the posted complaint.
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    C
    Collin Z Renthlei
    May 3, 2024
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    Address: Umpling Shillong Meghalaya

    I am still receiving sms from RBL everyday as detail below:-
    Attention required! Payment for your Bajaj Finserv RBL Bank SuperCard ending with XXXXXXXXXXXXXXXXXXX7935 is due immediately. Total Amount Overdue: 1235 Minimum Amount Due: 1235 Visit https://rzp.io/i/Uk47VpHb to pay now.
    I had complaint to Consumer forum in 2022 regarding calls and sms messages received by me daily. Calls were stopped upon intervention by National Consumer authority, however sms still continues to be sent till date. Hence, my last request to RBL Authority to stop sending sms immediately failing which legal action will be initiated at this end.
    RBL Bank customer support has been notified about the posted complaint.
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      R
      radhika.mu
      from Chennai, Tamil Nadu
      Feb 11, 2024
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      Credit Card blocked for payment due of 13 paise

      RBL Bank has hit a new low. They have blocked my card for non-payment of 13 paise. Yes, 13 paise. That was the total outstanding on the card. And I have a credit limit of over Rs.5 lakh!! On speaking to the customer care, I was told that since the statement was generated the amount had to be paid. She would not even use her common sense to resolve this issue. She just repeatedly said that the card was blocked due to non payment of the outstanding....
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      V
      vipan dhiman
      Feb 6, 2024
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      Transaction regarding

      I have shoping a product on line on Dec 10, 2023, then I found it is fraud and transaction in wrong account in RBL Bank account Name R k enterprise. Screen short attached in.
      I request to you kindly return back Rs 1500 to my account.
      I have also complaint in my SBI Bank there reply copy also attached....
      +2 photos
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      H
      HarishankarIshan
      Jan 25, 2024
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      Harassment with women

      RBL team has come to home and threatening my family when I was not there at home. I have not paid for one month due to job loss. But they where threatening from the next day of due date and now they came to home and making problem. My email Id is hari.[protected]@gmail.com. kindly help us as soon...
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      K
      ksenvasa
      from Chennai, Tamil Nadu
      Jan 24, 2024
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      Personal loan scam

      I received the call from Mr. Madan (+[protected], RBL bank Mylapore Branch, Chennai for personal loan. For the loan amount they asked to take insurance for Security purpose, Hence I have taken the insurance of 135000 for the loan of 40Laks, After taken the insurance he is not picking the call and not able to reach him.

      Can you please help me out
      My contact number is[protected]...
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      S
      santanu27061984
      Jan 18, 2024
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      Wrong processing of Loan

      Address: Mumbai

      From past 3 months RBL bank is not resolving my complain. I have applied for loan and initially I was told there is No Loan against my Credit card. Hence I asked them not to process the Loan. Based on there feedback I used my credit credit card and Took loan somewhere else. Now after 1 day I found that money was credited to my Account. I immediately asked them to cancel the Loan and take it back. That is something they Denied from customer...
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      B
      Birendra@123
      from Haldwani, Uttarakhand
      Jan 11, 2024
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      My amount 1990 rs wrong account debit

      Address: Seesh Mahal cornal ward bhotiya parav kathgodam haldwani Uttrakhand

      Dear

      Kindly 3 Jan 2024 my account no [protected] Mr birendra Singh Bisht Google pay I'd [protected]@oksbi your Rbl bank account no[protected] my worng payment 1990 rs dabit plz my amount refund

      Regards
      Birendra Singh Bisht
      [protected]...
      +1 photos
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      S
      [email protected]
      Jan 2, 2024
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      RBL credit card

      Address: No.4/28 pachiyappair street, East mogappir chennai -600037.

      Below purchase not done by me and i made enquiry from RBL customer care on 30th December 23, they said it's renewal fee without my knowledge they made all the renewal payment and more over its EMI conversion renewal payment kindly check this card transaction i didn't used last 6 to 12 month without transaction how can be possible for EMI conversion, kindly look into this issue and cancel the payment and i have given request for...
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      A
      [email protected]
      Dec 28, 2023
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      Credit card balance deduction

      Sbccredit card mumbai has been deducted 1214.16 RS has been deducted from my RBL credit card, so please refund my amount . Balance has deducted twice on 13 th November 2023....
      +1 photos
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      S
      [email protected]
      Dec 1, 2023
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      R shield policy refund

      Cancel my r shild policy and refund my amount 15000 rs in my account...
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      G
      guna54321
      from New Delhi, Delhi
      Nov 28, 2023
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      Xpress cash loan

      Dear Sir,

      I have taken 3 xpress cash loan on RBL credit card 3 months back.

      I Have requested them to close the loan from the last 2 months. I have spoke with multiple customer executives to preclose my loan. but due to technical error from RBL iam unable to preclose my loan. Also I have billed 2 EMIs .

      Due to the technical issue from RBL bank iam suffering here. Also I have billed 2 EMIs. that...
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      T
      Taposh ghosh
      from Kolkata, West Bengal
      Nov 27, 2023
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      Regarding fraud transaction of credit card

      Address: KOLKATA

      This is to inform you that I have a call on 24th at 2:37 from cell no.[protected] At 2 :30 pm introduced herself as a employee of RBL BANK and asked me regarding CREDIT CARD whether i want to use it or not. I go for to block the card and after that they ask me for otp to confirm the phone no. For blocking the card. As soon as i share the amount has been dedited from card. As i already lodge a complaint regarding fraud transacton within 12hrs...
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      A
      Amar d Boss
      Nov 10, 2023
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      Resolved

      RBL Rewards

      I have applied for voucher worth 2000 INR in rewards portal, however RBL bank issued just 1000 INR only..after multiple mail communication there is no proper feedback..

      RBL order ID: RBLV047UBZ6I
      Date:02/11/2022

      Skechers 2000 rs voucher

      Mob:[protected]
      [protected]@gmail.com...
      +2 photos
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      D
      DayalanG
      Nov 4, 2023
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      Rewards Points deducted but recharge not happened.

      I have tried to recharge my mobile using rbl rewards points. Points get deducted and paid remaining using the card on 27.10.2023 and till now status is in progress only. RBL people are not aware about what is the meaning of mobile recharge, it should happen soon but here more than a week pending.

      It seems they looting the money in the name of redemption. No response over customer service mail and their head also.
      Cheap...
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      V
      venugopalsojc
      from Bengaluru, Karnataka
      Nov 3, 2023
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      ATM closed by security personnel at 1.25am on 3 Nov 23

      Address: Carlton towers, old airport, kodihalli

      Hi, Not sure why RBL bank ATM was shut by security personnel, security gaurd says he is building security and not belongs to bank and he can't let me inside building to access ATM and building has not given permission for security.

      Not sure why it's called ATM then when time restriction as imposed,

      If security gaurd is suggesting me to access other banks ATM, then what is the point of me having account in RBL...
      +2 photos
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