ABN AMRO Complaints & Reviews

I was an abn amro bank card holder in the year 2007. I had opted for settling the due amount and closing the card services. The amount was paid in cash to the agent of the bank in december 2007.

However after payment i received no closure letter and when i received the statement from the bank it showed an outstanding amount of a significant sum. There was no entry of the payment made by me. I tried calling the agent but there was no response to their registered number. I had mailed the receipt and inquired about the same with the concerned official at abn amro bank at cp. However there was no response on this from abn amro. Thereafter i moved to kolkata and the matter was forgotten.
From 2011 onward i have been receiving calls once in a year from different sources claiming to be agents deployed for recovery of an outstanding amount against the same credit card. Upon informing the callers that i have no outstanding amount the calls stopped. However the calls kept coming in every year once even a few days back i received such calls at my workplace. These callers harassed me and all my contacts at my workplace. This time the matter was worse as the caller abused all my contacts thus disturbing the whole institution.
I had tried several ways to get this matter resolved, even tried calling rbl which is presumed to have taken over abn amro but no solution is seen.

Dear sir

In an accident i lost my credit card no.[protected] valid 09/05 to 09/07 in the name o[censored]nni menon vak and i want to settle the account and renew the card. As i was unconciencious somebody taken away the same..
Please send the address to settle the same as all the branches in hyderanad india abn ranches are closed

My email id : menon.[protected]@gmail.com
Phone no 91-[protected]

Hi

I am vikram singh chauhan

I have never applied or had any abn ambro card
I have been getting calls on due inr 20000. How can someone created fake card on my name if any. Prove that if this is my card, then there is no authentication needed to get abn ambro card.
The call center person calls everyday and misbehave, i have to put a complain against the behaviour and approach of management.

Let me know how can we slove this issue.

Vikram singh chauhan
[protected]

Hi car loan please noc my email id [protected]@gmail.com my car nabar gj05cb4018 surat please car noc letter my email id customer name shayam sunder bajaj hello meri gadi ki noc letter baaki hai please mere ko noc letter chahi gadi transfer karane ke liye mere ko noc letter chahi aapki bank ka hai loan hai please suraj main aap ki koi branch nahin hai isliye maine aapko female kiya hai please mere ko meri email id ki noc letter bhej dijiye

Dear sir / madam,

Since 11 years i have been debited with annual charges for a card which i have not received nor i have given any document or signed any document.

I have been repeatedly saying that please come to my address with the documents, if i have agreed for it i will pay but every day i am getting a call for legal threat.

Surajit kumar das
[protected]
[protected]@rediffmail.com

My name is anurodh kar, i had abn amro credit card 10 years back and which has been closed. After 10 years i am getting unwanted calls from numbers of peoples to clear the dues orelse we will forward the same to court.
I am ready to pay the dues and i asked them to send the statement fro which the due is showing, and they are denying to send the statement and forcing me to pay the dues which is totally against the law. The amount is reflecting in civil which is hampering my score.

Pls suggest.

Hi, i have abn amro credit card in 2004 which was deactivated in 2005 due to unnecessary charges add in my statement. I was paid all dues but still outstanding not clear & same reflected in my cibil.. Request you to pls help on this matter & i want to noc from your side.
My credit card details -
Credit card no.[protected].
Name - mahendra khubchandani.
Mo. No. [protected]. Mail id - mahendra. [protected]@gmail.com

1. Abn amro credit card dated 2004, charged for 2nd year renewal fees of rs 250 /-+taxes, without asking me any thing?

2. No transaction for vendor purchase of retail or any sort of shopping or billing never happened for 2nd year and the card was never used thereafter.

3. During cibil review found as ""written off"" with principal amount= 650/- (5671/- outstanding).

4. As cibil score is highly effected, pls. Support to solve this issue by removing this statements

Hi,

I was using the abn amro credit card during[protected]. I had an outstanding of 500 and i wanted to close the account. So collection dept, told me i can pay 500 and they can give full and final settlement to close the card. I paid this amount to the collection dept, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 7 months, which made me think my card account was indeed closed. But 7 months later, the bank called me saying i still have some 1438 to be paid to the bank as outstanding dues. I was surprised that my card was not closed, even after paying for full and final settlement. I refused to pay the amount and fought with the bank. Later they have added me in the cibil defaulter list. They have spoiled my credibility, because of which i could not utilise any loans or anything from other banks too. Someone, has to teach abn amro some ethics.

THIS LETTER WAS WRITTEN IN 2009 FOR WHICH I AM BEING HARASSED NOW FOR PAYMENT. THEY HAVE NO DECENCY AND MANNERS AS TO HOW TO SPEAK TO CUSTOMERS. YES THEY ARE HOOLIGANS.

17.01.2009

To,
The Manager - Credit Card Client Response Unit.
ABN AMRO Bank N.V.
P.O.Box 418 – GPO
New Delhi -110001

I, A Nanawatty am a holder of your Titanium Credit Card since last two years. (present Card No.5XXX XXX0 XXX5 XX80). Being aggrieved by your service I have no option but to write to you. In the begining I was holding your "Freedom Card". Then I got a call from your representative stating that I was being chosen for " Titanium Card" offer and I would have to pay " ONE TIME" life membership fees of Rs.3000/- - Rs.3500/- for the same which I paid and I was given a Titanium Card of your bank. Subsequently, if you go through my records you will notice that my account was good. In the month of November, 2008, I got my statement dt 17.11.2008 in which Rs.2000/- was debited on account on "Membership Fees". In the end of November, 2008 I again got a call from your Representatives offering me a cheque of Rs.5000/- against points earned by me on the card. She further confirmed my address for delivery of the same. Further she also offered "4 Seasons Club Offer' for Rs.4999/-. which I was hesitant to take. However, your representative was insistent and said that she would give me the offer by debiting my card with Rs.4999/- and if I do not take the offer within one month, the same would be reversed and I would not be entitled to it any more. In the statement dated 17.12.2008 I was debited with Rs.4999/- and AGAIN for MEMBERSHIP FEES of Rs.2000/-. (Total o/s showing Rs.10669/-). I spoke to your representative in the month of December over phone no.[protected] and I was forced to pay Rs.450/- the minimum due amount.(receipt No.KOOMIN 43788 dt.20.12.2008) When I told him about "One Time Life Membership" fees that I was told to pay in the begining and which would not be charged again, and that since I was not interested in the 4 Season offer the entire amount showing outstanding should be reversed, he assured me that he would place a " request" to the bank for the reversal. On 11.01.2009, I got a call from the collection department stating that Rs.10669/- was outstanding. When I provided the details of my earlier conversation in December, I was informed that no such "request" could be made by anyone on my behalf excepting me. I then placed a request with your Customer Care, Kolkata office the same day for the reversal of the entire amount which was charged wrongly.( Request No [protected]). On 14.01.2009, I again got a call from your Delhi office saying that I have to pay Rs.1403/-. I again explained my predicament. This time Mr. Puneet Sharma was on the line.

He assured me that if I pay Rs.1403/- he would personally request the bank to reverse the charges wrongly debited to my account. The minimum amount of Rs.1403/- was paid vide receipt no. KOOMIN 47057 dt 15.01.2009).On 15.01.2009, I was told that the "4 Seasons offer" cannot be cancelled and I have to pay the amount. On the 16th January, 2009, I receive a message stating that only Rs.2000/- Membership Fees has been reversed and nothing else.

I am aggrieved by the following matters :-

1. At the time of offering Titanium Card by falsely representing that the membership Fees was for a Life Time Offer

2. By offering a cheque of Rs.5000/- in November, 2008 which was never received by me.

3. By offering "4 Seasons offer" and not disclosing the correct facts that if taken it cannot be reversed.

4.By making me pay Rs.1853/- on charges which were not leviable.

5. By falsely stating that they have forwarded a request to you for reversal of the charges.

6. By harassing me over phone to pay the charges which I paid under "protest".

If this is the way your Organisation works, which it does I am sorry to say, then I am not interested in keeping your credit card.

Beneficiary name - onkar chadha (Huf)
Dob :[protected]

Abn amro
Abn amro had offered credit card (I don’t remember the number voluntarily foc against onkar chadha (Huf) account maintained with new delhi branch. The credit card never-ever used in the first year from the date of issue. However, you had demanded a yearly membership charge which i has refuse to paid to for the card was given by you and accepted by me explicit that i will pay as use the card - no membership fee etc. The outstanding amount, the best of my memory relates to the yearly membership fee.

Since i don’t have credit card number any longer please provide me the abn amro credit card number against which a principal amount standing still remains rs: 595/- despite having made the final settlement against payment in cash amount to your payment collecting agencies more than 10 year ago.

Unfortunately this petty and untenable amount shown against my name has been carried forward by successive banks taking over the ownership of erstwhile abn amro's assets and liabilities - with final resting place in hand of kotak mahindra bank who seems to have created a new member name phoenix arc and account number r1cp290907.

The total amount claim now stands rs: 6190/- the difference being principal amount and over riding interest components.

I am being exploited by cibil in the guise of said written-off, yet shown as outstanding, willfully to spoil my creditworthy. There is the reason behind it to illegally and un-authorially extortion of not only this amount but demanding as much as rs; 1 lakh by some ghost lawyers claiming the settlement of petty amount mentioned earlier otherwise spoil the credit worthiness. It appears cibil itself is selling this and similar information, hand in glove, with purported extortions and who seem to running very thriving business by taking gullible credit card holder to ransom money – and i happen to be one such victim - with the looming threat of spoiling not only someone creditworthiness but reputation as well.

You are requested to resolve this matter immediately. Meanwhile copy of this mail is also being sent to the governor mr. Urjit r patel by his name so that this and similar matters are investigated by the rbi for authorizing cibil and similar other worthless rating agencies.
Thanks in advance

Onkar chadha
Mob: [protected]
Cc: dr. Urjit r patel
Fax no:[protected]
Cc: cibil
Fax no[protected]
Cc: mr p. S. Manoj
E-mail id: [protected]@sidbi.in

There was a dispute with abn amro bank regarding credit card which i was using. This matter pertains to 2005. Whatever dues were reflecting i had paid in time. Some reversal of charges was supposed to be done by abn amro bank. I had mailed them and had verbal discussions and assurances being given that this would be sorted out. After that no communucation came from their side. Now after a gap of 13 years have started getting calls from abn bank officials asking for some outstanding payment and using all sorts of pressure tactics and use of derogatory remarks to forcefully take money from me. I wanted to speak to some senior concerned but not able to connect with somebody who would look into this matter.

I am getting calls from delhi abn amro credit card division stating that i have used there and i need to pay them money. Also, they told me that a case has been registered in delhi court for which i have to talk to a lawyer in delhi. These people call me every now and are not polite. I have not used an abn amro card, let them prove that i have used the card and i am willing to pay.

Hello,
I had explained and asked the abn amro team in 2003 or 2004 itself which was confirmed to close for the unapproved charges that was levied on my card at that time.

Also explained this to kotak team's several members but still they haven't provided the clearance to cibil.

Can you help me in clearing the dues at the earliest.

Thank you,
Aravind

This is regarding fraudulent calls stating your bank name from number ‭[protected] to my colleagues, family and friends. They are directly challenging my authenticity by calling me fraud, whereas i have never taken any credit card services from your bank.
Even after asking the details they are unable to provide. The credit card number or pan number and even mail id they don't have.
As they have directly hampered my reputation at my work place for the fraud i have not done, my next step will be legal action against your bank.
This is to bring to your kind notice so that you can take necessary action and provide me all the details.

Regards
Sakshi thapa

Hi. My name is geetha ashok.
I received a call from phoenix trust on behalf of abn amro asking for a full and final settlement for my credit card (Which i already paid years back) to get a closure letter from the bank, which is taken over by kotak mahindra now. I got contacted by an advocate named suresh saying he will negotiate with the bank regarding this, since i've already paid once. I went to their office and paid the remaining money through a cheque on 15th march 2018, and i have the transaction id as well. The money is debited from my account, and i am yet to receive the letter.
And two days back i again got a call asking when i'm going to pay the amount.
If this is how its going to be, i won't think twice before going to the consumer court, and i have friends in media who would be very happy to help me.
Awaiting your reply at the earliest.
Thank you.

I was using ABN Amro Credit Card and closed Now I want the card what should I do? my mail id is [protected]@gmail.com and my Mobile no 91-44-[protected] my name is krishnakumar c s will you please suggest me what to do??? I was using abn Master credit card ( Freedom) my d.o.b. is 10.10.1968. and my mother's maiden name is S.Meenakshi Hope this details will enough for your goodself to trace my account and my address is 9/3 Vyasar Street, East Tambaram, Chennai - 600 059.

It’s is strange to my knowledge that evean after clearing all dues in 2009 still my credit cards account is showing overdue amt of ₹49836 on 27.02.2018
I m attaching my payment receipt for your reference

As per cibil account is sold to Phoenix arc and now Phoenix arc is expecting full amount to clear my overdue and increase my cibil scores

I hv used abn amro credit card in 2005, also i closed my all due from sbi credit card with dd recd from sbi credit card authority, now in cibil report abn amro is showing loan (What i never taken) and pending balance.

Now a day i don't remember the credit card account detail. Only get detail from cibil date opened[protected] and due amt 7894
Pan card no : ahcpa6995m
Pleas support to close it or query [protected]/[protected]

I am receiving several calls from a lady named divya saying that she is calling from abn amro bank and my dad had used a credit card in 2007 and there is an outstanding amount. This is ridiculous as my father doesn't remember using any credit card and this was 10 years back for which no calls or notices were received from bank. And she is continuously calling on my no and my office no and other office member too. She is using slang language and harassing everyone in the office.

I am going to file a complaint now if i or my father get any more call from them.
Numbers are +[protected], +[protected], +[protected] and a few mobile numbers [protected] and [protected].

I see many people facing the same issues and calls are received from the same numbers. Surprisingly many cases happen to be from 2007. I wonder if this is even from an actual bank or they do this for extortion of money.