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ABN AMRO Complaints & Reviews

2.9
Updated: Dec 4, 2025
Complaints 483
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Unresolved
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ABN AMRO reviews & complaints page 6

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P
paramveer1979
from Delhi, Delhi
Oct 18, 2016
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Hi,

I am receiving collection calls from ABN AMRO RECOVERY AGENT and instead of discussing payment due with me he is threatening my wife, calling her colleagues, her employer, my colleagues, my friend HR of my company my manager and who so ever he can. I told him about my financial situation and the amount I can pay, he started threatening me that he will visit my wife's school where she teach and will tell about the debt publicly, told mine and my wife's employer to fire us from the job. he calling my known person and telling them that I am fraud. I don't know what to do? Please help.

Agent name is Arvind Kumar.
Number is [protected]
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    R
    ruchika thakur
    Jul 28, 2016
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    Address: New Delhi, Delhi
    Website: www.abnamro.com

    I am ruchika. This complain is about bank collection department. May be there is some amount of credit card which is not paid by my father but that card is of my father not mine and i am not the guarantor also of that card. But then also they are calling on my personal no., on all the landline no. Of my office and on my managers no. Also. And they are abusing and using vulgar words by calling on those numbers to all the staff of my office and to my managers also. So i request that higher authorities will look after my concern and will soon take proper actions accordingly... Its a humble request...
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      S
      Swami Saravanam
      from Mumbai, Maharashtra
      Jul 14, 2016
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      Address: 400067

      Hi.
      This is saravanam swami had utilized ur banks credit card.in year 2007.

      My credit card no is [protected]. overall i had just used 18.000 - 20.000 in total but when it was time of repayment as their was no collection center or authorised bank where i can repay the same.

      Whenever the credit card representative came to collect the money. every time i was trying to provide the total due to be paid; he refused the same and just collect the part payment saying that he is only authorised to collect the part payment. which lead me to late payment charge. service charge n other penalty.

      I almost paid more than 80.000 for the same. i was fedup with the credit card so decided to close the card by settling the issue. so i cancelled the card by settling the amount as on 08.09.2007 with a final payment of 8000 as told to me by a manager in collection center located in kuber industrial estate opp laxmi industrial andheri west.
      With ref. j&a-mij[protected] dated 08.09.2007.

      I had used abnamro bank card settled with them but in cibil report it shows as the royal of scotland nv how do they came in the picture.

      But now i came to know that u guys have put me into bad debt and already taken my money. cleared everything from me. now u guys have put my name into negative status which is affecting my cibil score.

      This is a serious note kindly consider the same and remove my name from cibil status...
      Or else i will take legal action against your organisation also complaint with human rights commission for mental harrasment
      I have requested my due payment received.
      I have wich a/c pending payment credit...?
      Plss.answer...
      My mobile no.-[protected]
      My email [protected]@yahoo.com

      Pls. Reply
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        N
        Nikunj dalmia
        from Delhi, Delhi
        Jun 28, 2016
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        Address: 110089
        Website: CIBIL

        This is to inform you that i was having one credit card in the year of 2005 as above in which i had a settle amount letter sr. No:-de-6346 ref. No:-de[protected] dt25/8/2006. For rs.18670/-out of rs.37339 as per aggrement signed by both the parties as mutual understanding.In this i made a cash payment of rs.3670/[protected] by hand and balance15000/- in 5 equal instalments of rs.3000/-post dated cheques. Which was presented by you as given dates on the canara bank cheques. No-054619/054620/[protected].
        As i came to from my cibil that you had updated my above credit card account no:-ricp354390 m/s. Phoenix arc. High credit rs.42540/- current principal balance rs.20663/-date of opening[protected] date of closing, last reported on[protected].
        Now my question is that how come you can do this to me as i had already paid the settled amount as per agrement. How you can do this to me. I want the full statement of the above account as above immediately. And also suggest you to kindly remove the above said amount as mentioned by you on my account from cibil site. They are not relevent to me as i paid the amount aggret by both the parties.
        If you cant let me know the matter or else i will appeal the mater to the delhi jurisdiction shortly, by my advocate.
        Please do the needfull and oblide and intimate me as soon as possible.

        Thanking you
        Nikunj dalmia
        [protected]
        [protected]@gmail.com
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          M
          Manoj Kumar Gupta 1968
          from Kolkata, West Bengal
          Jun 25, 2016
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          Address: 700119

          11th march, 2007
          To
          The branch manager
          Abn amro credit card department
          Topsia branch,
          Kolkata 700 046

          Dear sir,
          (Sub: reversal o[censored]pgrade fees, interest charge & panel charges on card no. [protected] against your receipt no. 2253 dt. 11.03.08)
          This is to draw your kind attention that i, manoj kumar gupta the card holder of your bank had used your card only after having a talk with mr. Shekhar, the customer care executive of your bank and he assured me that the upgrade fees for rs. 5050.80 which was imposed on me on 5th may, 2007 will be reversed but till now no action is taken so far.
          In the mean time i had make several payment against the purchase i made. Al l the time your representative assured me of reversal but as yet no action taken so far.
          Yesterday i had a talk with mr. Arun mukherjee, who claims that he is credit manager of your topsia branch, now he told me to pay the minimum amount of rs. 1, 680/- in cash so that he can proceed for necessary action to reverse the above charges in the month of march, 2008 so that i can get the coming statement in order.
          I am making payment as per your representative’s statement. And further request you to do the needful at your earliest to resolve the matter so that both o[censored]s get relief from this situation.
          Thanks n warm regards,
          Manoj kumar gupta
          Credit card no. [protected]
          1 no. Sunder sah path
          Titagarh, 24 pgs (N)
          Kolkata 700 119
          Please provide your Contact number
          my name is Manoj Kumar Gupta and my mobile no. is [protected] I had a issue of ABN Amro Credit Card No.. [protected]
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            B
            Bharatbadlo
            from Gurgaon, Haryana
            Jun 23, 2016
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            Address: New Delhi, Delhi, 110001

            I had ab ABN AMRO credit card.
            In 2006, i made the final settlement. i am in possession of the settlement letter and the receipts.
            Still every 2 year some recovery guy or the other will call up pretending to be a police wala, a judge, a lawyer.
            today i got a call from [protected] and [protected].
            They used abusive languages.
            I inquired the Kotak Bank which i am told now owns ABN, but no one was in a position to give me any details.
            Fraudsters
            Dear customer, kindly drop a mail to service.[protected]@kotak.com with your details so that our teams can check and get back to you. ^Kotak Team
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              G
              gcmishra1971
              from Chennai, Tamil Nadu
              Jun 4, 2016
              Resolved
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              Resolved

              Address: 110095

              I, g. C. Mishra, subjected to such a racketeering attempt recently; however, we did not end up falling prey to this racket. The facts leading to the present complaint are as follows:
              In 2003, i had taken a credit cardfrom abn amro bank,
              New delhi, for, which card was fully repaid in or around 2004. However, on monday, 08.05.2016, i received a call between 12 noon to 12:30 p. M. From +91-[protected]. The caller, after introducing himself as neena, stated that he was calling from the central bureau of investigation, new delhi, and had instructions to arrest me and my father for committing fraud. He also threatened that he would get me blacklisted and would ensure that i lose my job and do not get any job in the future, thereby spoiling my entire career. It was frightening to know that this person knew everything about me and my job. Sensing some sort of foul-play, when i asked him to share his complete details such as designation, etc., he didn't give any; on the contrary he asked me to call an advocate looking after the alleged criminal case against me. Since i was very scared and felt threatened, i called on the cell-phone number ([protected]) given to me by neena, which was allegedly being used by an advocate at the tees hazari court, new delhi, during my telephonic conversation with this advocate called, i was threatened with immediate arrest in the next 2 hours in the event i failed to deposit rs.1 lakh with the kotak mahindra bank in the next 2 hours. I was shocked to hear this, and therefore inquired from him as to why, and pursuant to which criminal case, i was being pressurized to deposit such a huge amount with the kotak mahindra bank (A bank with which i have done no business); however, completely disregarded my inquiry, and failed to give any detail about any criminal case against me. Rather, he falsely told me that card of rs.17500 from abn amro bank, and due amount on this was presently at rs.1, 00, 000 (Including the interest). Further, i was threatened that getting into any kind of litigation was futile as the said amount would not get reduced; instead, he warned that an out-of-court settlement was the only choice left with me as that would require me to deposit only rs.1, 00, 000 in the next 2 hours. I was also told that there was an imminent threat of my entire family getting arrested if i did not heed to his advice.
              Kindly look into the matter as it is of serious concern. This is nothing but a mode of extorting money from innocent people through serious mischief. I believe this is a very big racket running on a large scale and making innocent people their victims by harassing them. Such sort of mischief should be tracked immediately and nipped in the bud.
              Aug 7, 2021
              Complaint marked as Resolved 
              Hi, kindly write to us at service.[protected]@kotak.com along with your details so that our teams can assist. ^Kotak Team
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                D
                Dp10
                from Mumbai, Maharashtra
                Apr 19, 2016
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                Address: Mumbai City, Maharashtra, 400093

                I have been receiving calls from a caller identifying herself as a recovery agent from abn ambro,[protected]. I do not own any credit card from abn amro bank. The callers from the bank do not seem to be known of any details and are very rude. This is literally a mental torture for a card from abn amro which i never had and i do not own any credit card from the bank. Request the bank officials to take up this matter and resolve at the earliest.
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                  D
                  dharod.chirag
                  Apr 8, 2016
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                  Address: Mumbai City, Maharashtra, 400067

                  I have a abn amro credit card more then 10 years before & now they are calling me for the payment of rs. 1951. As annual maintenance charges i am getting continuous calls from the no.[protected]. I am asking them from a legal papers for the pending payment but they are not ready to give.

                  I am a hart patient & if some thing happen to me the abn amco bank is responsible.
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                    V
                    vmuthu
                    Mar 1, 2016
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                    Address: 600043
                    Website: ABN ABRO CREDITCARD

                    SIR I HAVE SETTLED FOR LAST STATEMENT FOR ZERO WHY I PAY PENALTY AMOUNT FOR BELOW DETAILS I ATTACHED LAST STATEMENT


                    Subject:- Settlement of outstanding dues in respect of The Royal Bank of Scotland in India (“RBS”) Credit Card bearing no[protected] taken by you from RBS.

                    1) That you had applied to RBS Bank for availing credit card facilities with certain benefits. That based on your representations oral and documentary, RBS Bank issued you the captioned credit card.

                    3) You are aware that RBS Bank has thereafter vide an Assignment agreement dated 30-Apr’12 assigned/sold /transferred, interalia, to in favor of Phoenix ARC Private Limited (Acting as the Trustee of Phoenix Trust FY12-6 Scheme A, ) the entire receivables in your credit card account. Phoenix ARC Private Limited has thereafter authorized us i.e Kotak Mahindra Bank Limited, on their behalf to collect the outstanding dues and also to do all acts/deeds towards the recovery thereof including legal actions to be taken relating to the outstanding dues, hence this mail.

                    4) From the accounts forwarded to us by RBS Bank, there is an outstanding amount of Rs.4852.[protected]/- due and payable by you as on 30-Apr’12 along with interest thereon @ 2% from 1-May’12 till realization/payment

                    We also wish to inform you about the legal status:
                    Dear Customer,

                    At the outset please accept our sincere apologies for the inconvenience caused to you.

                    We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.

                    For any further correspondence you may write to rard.[protected]@kotak.com

                    Assuring you of our best services at all times.

                    Thanks and regards,
                    Kotak Team

                    Abn Amro — I want noc for credit card

                    nahar Mohan Shantilal i had credit card upto[protected] but i return it but i want no due certificate so please help me
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                      A
                      Aadesh Anand
                      from New Delhi, Delhi
                      Feb 27, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110085
                      Website: KOTAKbank.COM

                      My self aadesh i took a personal loan in 2007 but in 2008 due to some unavoidable circumstances i was not in that position that i pay remaining due.I sold my house due to financial crisis, lot job and saving.After 9 years somebody has come to my old address and inquiry about myself.My old neighbor knowing about me and they tell him my current address.My come my address and tell me that i am coming from kotak bank and you took a personal loan from abn amro bank now we take over.He tell me pay all dues.I told that case was around 8-9 years old.Then he says then what.You tell me pay or not.I says come to legally.I will reply.
                      Then he says now see what will we do you and family.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      We would be glad to address your issues. Please write us rard.[protected]@kotak.com along with your loan account/contact number.

                      ^Kotak Team
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                        D
                        Dinesh L Malsana
                        from Mumbai, Maharashtra
                        Jul 5, 2015
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                        Address: Surat, Gujarat

                        Dear Sir, I was your credi card holder credit card no-[protected] I have close my credit card with closing no-NRA[protected] on 12th June from shailesh, but till now it is open as per CIBIL report. I was paied 1000 rupies on 23nov, 2006 & 1500 rupies paied on 12th june2007 even i have not single rupies purchasing, if required proof of payment or closing letter i will submit for the same I hope you will close my credit card issue & maintain prestige of your bank reputation I any query write me, thanks regards
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                          D
                          Debasis Mohanty Bapi
                          from Chennai, Tamil Nadu
                          Jun 29, 2015
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                          Address: Kolkata, West Bengal

                          I would like to draw your kind notice that once i was a credit card holder of abn amro bank. Recently some irregularities have come to my notice while applying for a house building loan. In course of verifying my cibil report they have noticed that my name is showing there as a defaulter and i feel that abn amro bank has intentionally made the mess way back around 2007-10.

                          To be honest, you can find out the option, that i have never ever used your card, so how come i will be a defaulter. If i was a defaulter, i should have received call or sms on that, but they have never turned to me. Please validate & share as your mistakes has let me suffered for the cause at this age. Please close loop the concern & get back to me asap in my mail id - debasis.[protected]@gmail.com & i am contactable at [protected], otherwise your act of harassing will force me to drag for any legal action. Hope my concern will be addressed for
                          Even after 6 months no body has contacted neither on my mail id nor in my contact no. Please close the concern & revert back with resolution
                          Please solve my problem
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                            A
                            Aryan5789
                            Jun 8, 2015
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                            Address: Lucknow, Uttar Pradesh

                            I have paid full and final settlement of my credit card but NOC not given By ABN AMRO BANK please resolved this issue to take off on Loan blacklisted shown on other company. Thanks & Regards, Shakeel ahmad Card no.[protected] Contact no.[protected] Shop no. 34 Amarpali mkt. Indira nagar Lucknow.226016
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                              parvinder.singh.1975
                              from Ludhiana, Punjab
                              Apr 29, 2015
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                              Address: Ludhiana, Punjab

                              Hi... I had taken loan Rs.50000/- from ABN Amro Credit Card in[protected] and paid all the installments timely ... now in april 15 ... i shocked to receive calls from Kotak Mahindera Bank to pay Rs.28000/- outstanding loan amount. I don't know why are they calling on behalf of ABN...and why calling when I had paid all the loan amount.
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                                rk30380
                                from Mumbai, Maharashtra
                                Apr 28, 2015
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                                Address: Chennai, Tamil Nadu

                                I have been receiving calls from some one claiming to be from Kotak Mahendra to whom he says ABN AMRO has given authority to take details of friends and relatives of persons who had taken loan for over ten years. These calls have been done at random to friends and relatives. I happen to be the relative of one such person whom they claim to have lent money and is right now not traceable. What was ABN AMRO doing all these 10 years? I want to know, who and what gave those people the rights to give authority to some agents to take information from phone records and CIBIL records without the permission of the concerned people? I want to file a complaint against ABN AMRO as I have come to know that their agents are calling my friends and my relatives whose numbers they have claimed to have taken from my phone records. After coming online to register a complaint with the bank, I find that I am not alone at this. I dont care to whom they lent money and I dont care if that person is absconding. They have no right to call me or torture me or my friends and relatives. One caller said that I am the guarantor and I have to pay. Another one said that I have to pay the amount as I am that person's relative. Another one claims that they dont know the number of the person and they want me to give. Another says that I have to trace that person and ask him to repay...! How am I responsible here? Did I sign a contract with them? Did they give me money? Why is it that me, my friends and family are in the firing line here? This has caused enough havoc in the family and I am going to file a law suit against ABN AMRO for such atrocious behavior. I have decided to promote this and rope in as many people as possible to ensure that no-one else have to endure this pain and agony with this bank again. Never should anyone do business with ABN AMRO as these people do not know or understand the value of relationships or people! The concerned Chennai numbers from whom we have been receiving calls are:[protected]/86/87/88/89/90/91/92/93/94/95/96/97/98/99 . The thing is if we call back the numbers aren't working. Those who are facing similar problems please join in...
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                                  S
                                  Savithrirajan
                                  from Ahmedabad, Gujarat
                                  Apr 23, 2015
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  I am sending a copy to you for kind redressal. Looking forward to your kind response. Name: Keshav Raj Kranthi Card No 1: [protected] (Ref No.[protected]M3185743) Card No 2: [protected] (Ref no.[protected]E2862946) Address: 17 RA Bhange vihar Trimurthy nagar, Nagpur 440 022 Dear Sir, I would like to bring to your kind notice that 1. I was issued a Titanium Card without my request / concurrence 2. I never activated it 3. I was being asked to pay the standard annual fee 4. Since I had never asked for the Titanium Card, I refused to pay the fee 5. The matter has been reported by ABN AMRO to CIBIL as a result my credit rating has been lowered. This is unfair. I would like to request you to kindly examine the issue and do the needful. With Regards Kranthi
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  I am sending a copy to you for kind redressal. Looking forward to your kind response.

                                  Name: Keshav Raj Kranthi
                                  Card No 1: [protected] (Ref No.[protected]M3185743)
                                  Card No 2: [protected] (Ref no.[protected]E2862946)
                                  Address: 17 RA Bhange vihar Trimurthy nagar, Nagpur 440 022

                                  Dear Sir,
                                  I would like to bring to your kind notice that
                                  1. I was issued a Titanium Card without my request / concurrence
                                  2. I never activated it
                                  3. I was being asked to pay the standard annual fee
                                  4. Since I had never asked for the Titanium Card, I refused to pay the fee
                                  5. The matter has been reported by ABN AMRO to CIBIL as a result my credit rating has been lowered.
                                  This is unfair. I would like to request you to kindly examine the issue and do the needful.

                                  With Regards
                                  Kranthi
                                  Dear Sir,

                                  For resolution of your queries, kindly write to us online by visiting the following url on our website:
                                  http://www.cibil.com/contact-us

                                  We would further like to advise you not to divulge personal / financial information on public forums.

                                  Regards
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                                    S
                                    sàvi
                                    from Mumbai, Maharashtra
                                    Apr 22, 2015
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                                    Address: New Delhi, Delhi

                                    Sir/Madam This is regarding employee working in Narayana branch. Employee's name is Saif. contact no [protected]). I am not getting his number, Can I have his alternate number, This is very urgent. Thanks SavitaCon [protected]
                                    This is regarding mail sent you on 22, 4.15. I am sorry to say till now I have not received any reply. It's very urgent. Can I have alternate number of saif working in Nariana branch.

                                    Thanks
                                    Savita
                                    [protected]
                                    Till now not complaint is not resolved
                                    Savita
                                    Con: [protected]
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                                      Venky82
                                      from Mumbai, Maharashtra
                                      Apr 7, 2015
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                                      Address: Chennai, Tamil Nadu

                                      For the past three weeks, I am receiving calls from Chennai number[protected],[protected],[protected],[protected], saying they are calling from ABN Amro bank and some relative of mine had been absconding without paying their personal loan. Frequently they are calling me to provide the details of that person and we had given the phone number of that person. Now again they have starting calling my wife, both o[censored]s relatives and friends and my office landline numbers to provide the details of that person. They are harassing all o[censored]s for absolutely no mistake of ours. They told us that ABN AMRO bank given responsibility to RBS chetpet branch to collect the money. But it is absolutely a wrong information because we have verified with RBS chetpet branch through call. And they told us that they did not offer any agents to collect money for ABN AMRO bank. They have also mentioned that we are receiving many calls related to this from many people that they are receiving false calls and they were registered a complaint on this. That agency people are not giving their address correctly. Whenever we ask the address they are giving RBS chetpet address which is false. Even the agency people saying your correctly company details too. Involved People as we know - Imran, Devi. Number involved[protected],[protected],[protected],[protected] Problem - More than 70 calls per day to each person. Number they have - More than 200 to 300 phone numbers of my and my wife's relatives, friends and colleges numbers. How they are targeting the loaner's relatives and friends number? How they can target the loaner's relatives and friends number? Without FIR complaint, how they got these much numbers? This is a big harassment to all around us. We are going to raise it as harassment complaint. Note: If anyone get this number by saying the same story, please log a complaint on them.
                                      From 08-Apr-2015 onwards, we are receiving call from another number[protected].
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                                        G
                                        Ghelani
                                        from Mumbai, Maharashtra
                                        Mar 26, 2015
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Dear Sir, please provide following details. I am holding ABN Amro card no.[protected] in the name of Parimal Ghelani. I am trying to find details of my out standing amount if any. Please provide contact details OR pending amount so I can plan to settle my account with same. According to my knowlage I have settled in year 2009 but it is showing outstanding in CIBIL report. Please contact on my mobile. +[protected] Awaiting your reply. Thanks. Parimal Ghelani +[protected]
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Dear Sir,

                                        For resolution of your queries, kindly write to us online by visiting the following url on our website:
                                        http://www.cibil.com/contact-us

                                        We would further like to advise you not to divulge personal / financial information on public forums.

                                        Regards
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