ABN AMRO Bank Ltd. — False commitment by the employees of abn amro bank ltd. all the time just to extract money from me

Address:

700119

11th march, 2007
To
The branch manager
Abn amro credit card department
Topsia branch,
Kolkata 700 046

Dear sir,
(Sub: reversal o[censored]pgrade fees, interest charge & panel charges on card no. [protected] against your receipt no. 2253 dt. 11.03.08)
This is to draw your kind attention that i, manoj kumar gupta the card holder of your bank had used your card only after having a talk with mr. Shekhar, the customer care executive of your bank and he assured me that the upgrade fees for rs. 5050.80 which was imposed on me on 5th may, 2007 will be reversed but till now no action is taken so far.
In the mean time i had make several payment against the purchase i made. Al l the time your representative assured me of reversal but as yet no action taken so far.
Yesterday i had a talk with mr. Arun mukherjee, who claims that he is credit manager of your topsia branch, now he told me to pay the minimum amount of rs. 1, 680/- in cash so that he can proceed for necessary action to reverse the above charges in the month of march, 2008 so that i can get the coming statement in order.
I am making payment as per your representative’s statement. And further request you to do the needful at your earliest to resolve the matter so that both o[censored]s get relief from this situation.
Thanks n warm regards,
Manoj kumar gupta
Credit card no. [protected]
1 no. Sunder sah path
Titagarh, 24 pgs (N)
Kolkata 700 119