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abof.com / Aditya Birla Online Fashion

[Resolved]  Abof.com / Aditya Birla Online Fashion — delivery - ekart

Address:Kozhikode, Kerala, 673017

The item i ordered (Abop[protected]) in lying in kunnamangalamhub calicut for more than 3 days now. Until now i received my products on time and in good condition, therefore was regularly purchasing from your site. But this time my item delivery by ekart is taking so many days. If i dont get my item on time, i would stop purchasing form your site nor recommend it to my friends.
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Aug 1, 2017
Complaint marked as Resolved 
Half an hour after i registered my complaint on this site, i got a call from the Abof Team in Bangalore who inquired about the delivery problem. They followed up with the Delivery Agent. Because of the the continuous follow up from the Abof team by mail and calls that helped me get my items at the right destination.
abof.com / Aditya Birla Online Fashion customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
abof.com / Aditya Birla Online Fashion Customer Care's response Dear Anishia,

We apologize for the inconvenience caused to you regarding the delay in Delivery.
We had escalated the case to our courier partners and see that the order has been delivered to you yesterday 31/07/2017.

Feel free to contact us if you need any further assistance.

Regards,
Syed - Team abof
Complaint comments 
1 Comment

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Comments

Thank you Abof Team for dealing and resolving my issue so fast. Really happy with all the items that i received, which is exactly the way it is shown on the site. With your assistance Ekart delivered my items by yesterday itself. The way the situation was handled helped me regain my trust once again. THANK U ABOF
Reply
abof.com / Aditya Birla Online Fashion Customer Care's response, Aug 2, 2017
Verified Support
Thank you for the wonderful comment. If you have any queries do write to us on [email protected] or call us on 080 - 6688 6688. Happy Shopping!

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    abof.com / Aditya Birla Online Fashion Phone
    +91 80 6688 6688
    abof.com / Aditya Birla Online Fashion Address
    Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India - 400030
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