Abof.com / Aditya Birla Online Fashion — refund not initiated

Hi i have purchased an order ab6291923 from abof and my refund was initiated on 30nov and now it has been 12 days since then and i have received no communication from abof for several emails written to them... It customer care has shut down... Nobody to contact... They have done fraud of 4172 rs to me... The company is shut but my money is gone... A brand like aditya birla cheating consumers like this is a big fraudster