Abof.com / Aditya Birla Online Fashion — return and refund

Address:	516269
Website:	Abof

I have bought a shoe it is damaged and worst quality i have put an return but no response except this message (We’re not in luck! We have been trying to reach you on your registered number [protected] to assist you regarding the pickup of your return id "rp[protected]" with us on abof.com we have failed to connect with you. We would request you to provide us with an alternate phone number) since six days i have called customer care executive they replied same and alternate number has been sent but no response same message has been sent through mail